Q: Payment Gateway and Digital Products - Reg:
Please throw light on the following questions:
1. Can we sell digital products like ebooks etc?
2. Razorpay and which other Indian payment gateways are integrated?
3. Do you have email mktg integrated in the platform?
4. Can we use email mktg softwares like Vbout and Acumbamail integrate into the platform for sending out transactional as well as marketing emails to customers?
5. What is your support email ID?
6. What is the normal time you take to reply and address any of our queries? Is there a TAT for this?
7. Can we customize the site? High quality themes are provided?
8. Marketing funnels are provided?
9. Can we upload our own videos on home page or products' pages? If yes, what's the limitation on the size of each video?
Kind Regards
Suumit_Rollout
May 14, 2025A: Yes, you can sell digital products like ebooks using the Digital Products plugin.
Razorpay and Cashfree are supported for Indian payments.
Email marketing isnāt built-in, but you can integrate tools like Vbout or Acumbamail via Pabbly Connect.
For transactional/marketing emails, external tools work if integrated through webhooks or automation.
Support email: support@mydukaan.io
Usual response time: 24ā48 hours.
Yes, site is customizable with high-quality themes available.
Marketing funnels are not built-in but possible via third-party tools.
You can embed videos via YouTube linksāno direct upload, so no size issues.
ACTSolCourses
Verified purchaser
Thanks for reply all my questions.