Q: All phone numbers gone from the account
What is going on? I have been using these numbers on website and get messages on website form that people are not able to reach our numbers.
We also have business cards printed and have been using the numbers on marketing. Now everything in dashboard and all history is gone.
It happened the same with me, and I had 4 phone numbers.
I just filed cybercrime compliant with Kerala Police. FCC complaint also filed. Twilio puts the burden on Easify
Ya me pudieron resolver y ya tengo FUNCIONANDO mi plataforma, para mi es una de las mejores plataformas, simplemente que al parecer tuvieron un inconveniente en la plataforma, que a todos nos puede pasar. Es cuestión de paciencia y comunicación con soporte.
Verified purchaser
Same critical issue here! All phone numbers, call logs, and SMS history completely disappeared from my dashboard. This is killing my live website marketing and losing active clients daily. Contacted support multiple times but been totally ignored for an entire month. A complete disaster for real businesses!
You can report to India Cybercrime and FCC. They operate as IOCOD and the owner is Fasil. Police is not able to find Fasil. More complaints means police will need to take action.
US Entity if Fintech Holding LLC. You may also report to NY Sherif