paul615Q: Testing the AI voice agent was a smooth experience but..
The system deducted 30 credits instead of 2 credits per minute as you stated in the previous answer. What is the reason for the mismatch in credit cost? I am on tier 3.
Eric_Easify
Oct 7, 2025A: We apologize for the earlier miscommunication. While the 2-credit per minute rate was mentioned, that rate applied only to our standard, entry-level voice synthesis used during the initial testing phase. The current AI voice agent utilizes advanced, high-fidelity voice models and enhanced processing capabilities, which are reflected in the updated rate of 30 credits per minute. This ensures superior voice quality, faster performance, and access to the full range of advanced features included in your plan.
Verified purchaser
Eric that's a VERY STEEP difference from 2 credits to 30 credits as you told me would be 2 credits!!!!! i would understand if it's 4-5 credits for premium 'advanced, high-fidelity voice models'... but 30?!!!! come on
Apologies for the confusion earlier! The correct rate for AI calling is 30 credits per minute for premium, high-fidelity voice models. The 2 credits per minute I mentioned previously was incorrect and only applies to standard, basic calls.