Q: support issue

Hello,
i have bought tier 3 and i have submit my own openai key but ai tool is not working and error 429 visible, i have sent message from live chat and sent to email but did not receive any reply from them. bythe way i would like to learn can i connect to any database and can i load node.js.
thank you

ta1chcPLUSEdited Sep 26, 2025
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Jack.SJack.SPLUS
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Verified purchaser

Posted: Sep 30, 2025

πŸ€”
This is a problem.
Have you tried sending directly to contact@editor.do?

ta1chcta1chcPLUS
Posted: Sep 30, 2025

Hi, i did not receive any response and refunded.