ta1chcQ: support issue
Hello,
i have bought tier 3 and i have submit my own openai key but ai tool is not working and error 429 visible, i have sent message from live chat and sent to email but did not receive any reply from them. bythe way i would like to learn can i connect to any database and can i load node.js.
thank you
ChrisRensya
Oct 10, 2025A: Hello,
An OpenAI API error 429 indicates that "Too Many Requests" have been sent, or that a rate limit or quota has been exceeded on your account API. And it's not coming from our side
Verified purchaser
🤔
This is a problem.
Have you tried sending directly to contact@editor.do?
Hi, i did not receive any response and refunded.
Verified purchaser
ChrisRensya, great that you replied. 👍
.
Could you please reply here more often, as people are asking about various issues regarding Editor.do❓