I purchased the Starter Plan through AppSumo, but I’m currently unable to upgrade my account.\u000a\u000aAdditionally, I can’t find any option to delete my existing account in order to create a new one using my AppSumo purchase. Because of this, I’m stuck and can’t properly activate or upgrade my plan.\u000a\u000aCould you please advise on how to:\u000a\u000aUpgrade my current account using the AppSumo Starter Plan, or\u000a\u000aDelete/reset my account so I can complete a new registration via AppSumo?\u000a\u000aThank you in advance for your support.

Hello,\u000a\u000aPlease contact us at : contact@editor.do , and we will be happy to help you

Unable to Upgrade or Delete Account After Purchasing Starter | Editor.do

angeltonPLUS

Feb 5, 2026

Q: Unable to Upgrade or Delete Account After Purchasing Starter Plan on AppSumo

I purchased the Starter Plan through AppSumo, but I’m currently unable to upgrade my account.

Additionally, I can’t find any option to delete my existing account in order to create a new one using my AppSumo purchase. Because of this, I’m stuck and can’t properly activate or upgrade my plan.

Could you please advise on how to:

Upgrade my current account using the AppSumo Starter Plan, or

Delete/reset my account so I can complete a new registration via AppSumo?

Thank you in advance for your support.

Founder Team

Chris_Editor.do

Feb 6, 2026

A: Hello,

Please contact us at : [email protected] , and we will be happy to help you

Helpful?

Editor.do

Share Editor.do

Choose a plan

Related questions