Before I jump in on this tool, can you answer the below questions: UX - WEB Observations (Chrome) 1. The Font size is a little small - do you plan to allow users to choose between the fonts? 2. The fonts used are not clear especially the bold text being displayed. 3. The Chat widget (bottom right hand) need to be placed a little on the upper side. Currently its overlapping my Windows Task Bar which is hidden and pops up when I navigate in the chat. WEB - FUNCTIONALITY 1. Unable to filter Sprints, and there is no Start / End date 2. Mentions "@" are not working. Is this by design or not working? MOBILE - Android App 1. No native notifications - Is this something you plan to implement? 2. No mentions "@" 3. Fonts not clear and small GENERAL 1. Live chat support timings - EST / IST? 2. Issue Resolution (SLA)? Thank You!
A: Hi, the UI/UX issue is being addressed in the new version, which we expect to launch as soon as possible. Mentions are not available yet, but they will be added later this year. Regarding customer support, we’re currently experiencing high demand due to the upcoming Edworking release — thank you for your patience!
A: You can duplicate a task and move it to another space, but a single task cannot belong to multiple projects at once. Each task is independent and can exist in only one place at a time — however, duplicating and moving tasks is easy.
hello Ivan, thank you. But as I can see, I can not create 2 workspaces with Tier 3 for 2 different organizations, right, because there is only 1 workspace?
Q: How do we White Label?
ivan.arozamena
May 7, 2025A: white labeling is only availible in monthly-yearly basis sorry
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Q: Questions on UX / Features
Before I jump in on this tool, can you answer the below questions:
UX - WEB Observations (Chrome)
1. The Font size is a little small - do you plan to allow users to choose between the fonts?
2. The fonts used are not clear especially the bold text being displayed.
3. The Chat widget (bottom right hand) need to be placed a little on the upper side. Currently its overlapping my Windows Task Bar which is hidden and pops up when I navigate in the chat.
WEB - FUNCTIONALITY
1. Unable to filter Sprints, and there is no Start / End date
2. Mentions "@" are not working. Is this by design or not working?
MOBILE - Android App
1. No native notifications - Is this something you plan to implement?
2. No mentions "@"
3. Fonts not clear and small
GENERAL
1. Live chat support timings - EST / IST?
2. Issue Resolution (SLA)?
Thank You!
ivan.arozamena
May 7, 2025A: Hi, the UI/UX issue is being addressed in the new version, which we expect to launch as soon as possible.
Mentions are not available yet, but they will be added later this year.
Regarding customer support, we’re currently experiencing high demand due to the upcoming Edworking release — thank you for your patience!
Share Edworking
Q: single tasks part of multiple projects?
is it possible to have a single task be part of multiple projects?
ivan.arozamena
May 2, 2025A: You can duplicate a task and move it to another space, but a single task cannot belong to multiple projects at once. Each task is independent and can exist in only one place at a time — however, duplicating and moving tasks is easy.
Share Edworking
Q: How can I have each team member view their tasks only?
I want each team member to see what they are responsible for. I did Tier 2. Help
ivan.arozamena
May 1, 2025A: You can filter in the taks managment vie by User :) we can show you how if you need
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Q: Spaces
Hello
I wanted to ask it is not possible to have more than 1 space under the same account.
Am I correct that one space is equal to an organization?
ivan.arozamena
Apr 27, 2025A: of course is posible spaces , workspaces is organization level
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hello Ivan, thank you. But as I can see, I can not create 2 workspaces with Tier 3 for 2 different organizations, right, because there is only 1 workspace?