Edworking Questions

Log in to ask a question
Showing 1 - 20 of 177 questions

Q: How do we White Label?

116107464741873567733PLUSMay 6, 2025
See detail
Founder Team
ivan.arozamena

ivan.arozamena

May 7, 2025

A: white labeling is only availible in monthly-yearly basis sorry

Share
Helpful?

Q: Questions on UX / Features

Before I jump in on this tool, can you answer the below questions:
UX - WEB Observations (Chrome)
1. The Font size is a little small - do you plan to allow users to choose between the fonts?
2. The fonts used are not clear especially the bold text being displayed.
3. The Chat widget (bottom right hand) need to be placed a little on the upper side. Currently its overlapping my Windows Task Bar which is hidden and pops up when I navigate in the chat.
WEB - FUNCTIONALITY
1. Unable to filter Sprints, and there is no Start / End date
2. Mentions "@" are not working. Is this by design or not working?
MOBILE - Android App
1. No native notifications - Is this something you plan to implement?
2. No mentions "@"
3. Fonts not clear and small
GENERAL
1. Live chat support timings - EST / IST?
2. Issue Resolution (SLA)?
Thank You!

TGPEdited May 3, 2025
See detail
Founder Team
ivan.arozamena

ivan.arozamena

May 7, 2025

A: Hi, the UI/UX issue is being addressed in the new version, which we expect to launch as soon as possible.
Mentions are not available yet, but they will be added later this year.
Regarding customer support, we’re currently experiencing high demand due to the upcoming Edworking release — thank you for your patience!

Share
Helpful?

Q: single tasks part of multiple projects?

is it possible to have a single task be part of multiple projects?

c020c93152594757a57f468308b174d0PLUSMay 1, 2025
See detail
Founder Team
ivan.arozamena

ivan.arozamena

May 2, 2025

A: You can duplicate a task and move it to another space, but a single task cannot belong to multiple projects at once. Each task is independent and can exist in only one place at a time — however, duplicating and moving tasks is easy.

Share
Helpful?

Q: How can I have each team member view their tasks only?

I want each team member to see what they are responsible for. I did Tier 2. Help

bee86May 1, 2025
See detail
Founder Team
ivan.arozamena

ivan.arozamena

May 1, 2025

A: You can filter in the taks managment vie by User :) we can show you how if you need

Share
Helpful?

Q: Spaces

Hello
I wanted to ask it is not possible to have more than 1 space under the same account.
Am I correct that one space is equal to an organization?

YHBPLUSApr 26, 2025
See detail
Founder Team
ivan.arozamena

ivan.arozamena

Apr 27, 2025

A: of course is posible spaces , workspaces is organization level

Share
Helpful?