I am so grateful to Appsumo for giving me a refund on this. It still looks like emaildelivery.com is abandoned / dead (and yes - I can spot a fake review when I see one). For proof see the roadmap Cany page here: https://emaildelivery.canny.io/feature-requests/p/is-emaildelivery-still-supported-no-response-from-team
Even if that is true, he dropped the product offering no updates and no support since June 2024. Maybe he is testing the waters for another grift? Moving forward Emaildelivery.com now has zero credibility as a reliable business mailing solution. I suggest people look at well supported open source alternatives such as KumoMTA and Mautic. Or even MailWizz which offers an LTD (Extended Licence).
Just wondering if anyone has heard anything from anyone at Emaildelivery.com? This app was so great. I really hope it is taking a prolonged nap and not dead.
I asked the simple question 'Now that this has proven to be a scam, do we get our money back from AppSumo under the 'We got your back' guarantee?' and it was censored by Appsumo. How is this against your posting rules? I can see you have now announced this product is covered by your 'We got your back' guarantee'.
did you send email to appsumo support to ask the current situation? i did asked but appsumo never give me an answer and keep on delaying by saying they are still checking with emaildelivery team.
Q: Paying Customer: Sent Multiple Emails Over 3 Weeks with 0 Response
I have been trying to contact you and your company per the recommended support email (emailteam@emaildelivery.com) with 0 response for 3 weeks. I have sent from my business email as well as Gmail and still have no response.
I have also scanned your TOC and Privacy Policy which has a different email for support (emailsupport@emaildelivery.com) which does not work and bounces.
How are paying customers supposed to contact you for questions related to your software?
I have even contacted Ian via LinkedIn Sales Navigator with no response even though he logged in last week.
This is the issue: Its impossible to turn off 'link tracking'. There is no option to stop link tracking which completely disables any marketing SaaS we are using because all links and even the List-Unsubscribe: in the email header is getting replaced. No links go to the SaaS.
They are a completely separate company and they have invested a lot of time and expertise into fixing the missing functionality and adding a lot of capabilities and integration. We purchased support from them because we are an ESP using emaildelivery.com for production and needed the functionality. You can contact them at support@emaildelivery.site.
Q: Still Dead?
I am so grateful to Appsumo for giving me a refund on this. It still looks like emaildelivery.com is abandoned / dead (and yes - I can spot a fake review when I see one). For proof see the roadmap Cany page here: https://emaildelivery.canny.io/feature-requests/p/is-emaildelivery-still-supported-no-response-from-team
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Verified purchaser
He replied to me within 4 hours last week. He is still around.
Even if that is true, he dropped the product offering no updates and no support since June 2024. Maybe he is testing the waters for another grift? Moving forward Emaildelivery.com now has zero credibility as a reliable business mailing solution. I suggest people look at well supported open source alternatives such as KumoMTA and Mautic. Or even MailWizz which offers an LTD (Extended Licence).
Thanks for the suggestions plato39.
Q: Thank you again Team@AppSumo for the refund
Hello Team,
thank you for another refund in the form of shop credits under your guarantee.
Best regards
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Q: Does anyone have any info?
Just wondering if anyone has heard anything from anyone at Emaildelivery.com? This app was so great. I really hope it is taking a prolonged nap and not dead.
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I asked the simple question 'Now that this has proven to be a scam, do we get our money back from AppSumo under the 'We got your back' guarantee?' and it was censored by Appsumo. How is this against your posting rules? I can see you have now announced this product is covered by your 'We got your back' guarantee'.
Q: Is this software still working???
I bought tier 3 but never received any support... I am wondering if this is abandoned.
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Verified purchaser
did you send email to appsumo support to ask the current situation? i did asked but appsumo never give me an answer and keep on delaying by saying they are still checking with emaildelivery team.
got to emaildelivery.site, they can help you, they fully support the product.
Q: Paying Customer: Sent Multiple Emails Over 3 Weeks with 0 Response
I have been trying to contact you and your company per the recommended support email (emailteam@emaildelivery.com) with 0 response for 3 weeks. I have sent from my business email as well as Gmail and still have no response.
I have also scanned your TOC and Privacy Policy which has a different email for support (emailsupport@emaildelivery.com) which does not work and bounces.
How are paying customers supposed to contact you for questions related to your software?
Share EmailDelivery.com
Verified purchaser
Maybe Appsumo Team Should Give us an Public Answer on this matter.
Verified purchaser
I have even contacted Ian via LinkedIn Sales Navigator with no response even though he logged in last week.
This is the issue:
Its impossible to turn off 'link tracking'. There is no option to stop link tracking which completely disables any marketing SaaS we are using because all links and even the List-Unsubscribe: in the email header is getting replaced. No links go to the SaaS.
AppSumo is now offering credits to purchasers, but you have to contact appsumo support by April 11th.
got to emaildelivery.site, they can help you, they fully support the product.
Can you clarify if emaildelivery.site are providing this support for free to Appsummo LTD customers?
They are a completely separate company and they have invested a lot of time and expertise into fixing the missing functionality and adding a lot of capabilities and integration. We purchased support from them because we are an ESP using emaildelivery.com for production and needed the functionality. You can contact them at support@emaildelivery.site.