karatopiakaratopia
karatopia
Nov 29, 2023

Q: Hi there!

Sorry if these questions have been asked. I searched but couldn't find them.

I purchased the Lifetime Pro Plus plan and am having trouble finding the features highlighted here on AppSumo that I bought the software for specifically:

💯 Buy an artistic Email Signature
👀 Design Flexibility: 60+ professional templates crafted by UI/UX masters
🎨 Customize colors, upload your logo, add your photo, and integrate custom fields to make it yours.
📈 Marketing banners to convert your prospect into customer

1. I've found only about 40 templates.
2. I've uploaded my logo and can add a photo so that works...
3. I've added two brand colors but they're not both being used in the selected templates (only one seems to be used and I can't select which color is used on which field).
4. I cannot find any way to integrate custom fields to 'make it yours' (the most important part).
5. I can't find a way to add marketing banners.

I'd love an answer on 1, 3, 4, & 5 above. I couldn't find a help or support section on the site so any help would be appreciated.

Founder Team
Samuel_Emailee

Samuel_Emailee

May 15, 2024

A: Hi there :)

thanks for reaching out, here are the answers :
1. Maybe you did not notice, we have around 54 templates, they are mixed between templates with AND without logos
2. If your logo or photo does not work then it means your file is too heavy so it's not showing on the canvas
3. Some templates are one-color branded, and some others have two colors.
4. We are working on making it possible to add or remove custom fields with icon personalization
5. Marketing banners are now available :)

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