I looked at your usage policy and saw "We may terminate your account at any time if these rules are violated."
What if a client somehow mess up and doesn't follow the rules:
"Your email campaigns must adhere to the following standards:
Keep your complaint rate below 0.1%.
Maintain a bounce rate under 5%."

If the client get a complaint rate above 0.1%, then my account with all my clients under it would get banned?
What if I full stack and get banned in 6 months? I wouldn't get refunded I belive. It feels a bit scary.
There is no way to get alerted and be able to remove the domain name and sender before being banned?