EmailWritr Questions

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Q: Is this app still working? I have got an HTTP ERROR 500 with this link: app.emailwritr.com

This page isn’t working
app.emailwritr.com is currently unable to handle this request.
HTTP ERROR 500

tracyndoanFeb 9, 2025
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Founder Team
Peter_EmailWritr

Peter_EmailWritr

Feb 10, 2025

A: Hey Tracy,

We were doing a server migration earlier today, and it lasted for like an hour, during which some part of our services were not accessible then.

We did send out an email about it but maybe you missed it.

But everything is back up now so, you can check to confirm.

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Q: is this software shutdown? i went to login and i get a 404 code

code when logging in

vannessaPLUSJan 23, 2025
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Founder Team
Peter_EmailWritr

Peter_EmailWritr

Jan 26, 2025

A: Hey Vannesa,
No, the app didn't shut down. It's up and running just fine. Are you sure you visited the correct link?

Here's the correct link: https://app.emailwritr.com/

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Q: Some of the training videos are outdated and don't contain the new layout.

Will these be updated? Some of them were made in 2021! The tutorial "Generating Automatic Follow-up sequence with EmailWritr" says to click on AI copy writer in the left hand column which isn't there anymore. Please update the training videos.

linda171Jun 4, 2024
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Founder Team
Generous_EmailWritr

Generous_EmailWritr

Jun 5, 2024

A: Hi Linda,

We are already working on updating the training videos, and it will updated as soon as we can.

In the maintime if you need assistance navigating our software, kindly contact support@emailwritr.com and you will be attended to ASAP.

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Q: Augustine, I purchased 2 code and I am trying out the software.

I just have a one question, When I looked at my Active Plan Features, under "Settings"

There are two options are not available.

1. Reseller ( I am not worrying about it)
2. SMS Writr - Is this going to be an upcoming feature? If yes, How to get that?

Thanks
Karim

KarimJun 2, 2024
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Founder Team
Augustine_EmailWritr

Augustine_EmailWritr

Jun 2, 2024

A: Hi Karim,

Thanks a lot for your purchase.

SMSWritr is not an upcoming or already existing feature of EmailWritr. Instead, it's a separate software we built specifically for our elite users.

The software is designed to help business owners craft compelling copy for different types of SMS marketing campaigns.

And we built it because after using SMS marketing in our businesses for years, we understood that combining SMS and email marketing can bring incredible results.

A study on the subject by Omnisend revealed that campaigns using both SMS marketing and email marketing are 429% more likely to make people buy something.

Unfortunately, most of our users miss out on the benefits of SMS marketing because they don't know how to write good SMS marketing copy.

That's why we decided to build SMSWritr for them.

When we built the first version of SMSWritr, it was a stand-alone app. But we decided to put it under the same platform as EmailWritr because beta testers suggested that.

Apart from their suggestion, we know that it would be better to have all your copywriting apps in one place.

If you want to find out more about SMSWritr or get it activated inside your EmailWritr account, contact our support team at support@emailwritr.com or https://support.emailwritr.com

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Q: How much do features cost so I know how to budget my token purchases?

How much do extra tokens cost?

realpropertydivaPLUSJun 2, 2024
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Founder Team
Augustine_EmailWritr

Augustine_EmailWritr

Jun 2, 2024

A: Hi,

Our lowest plan comes with 2k tokens per month. And with those 2k tokens, you will get both 20 emails written by AI + 25 full email sequences every month.

We are also working on enabling the 'bring your own key' option. That way, you can connect your own OpenAI API so that even if you use up your AI tokens for the month, you can still continue creating emails with the AI part of EmailWritr.

We are doing this because we know how frustrating it is when you're in the middle of creating an important email campaign only to get a notification that you've run out of tokens...and you'll have to wait till the next month to continue.

If you don’t have an OpenAI account or don’t like the idea of connecting your API, you can contact our support team (at support@emailwritr.com or https://support.emailwritr.com) to find out the pricing of extra tokens and how to buy

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