A: When you build a Flow in Encharge that starts with the trigger “Entered segment”, the Flow will only run when a person enters a pre-existing segment that you've already created.
So to answer your question directly:
👉 Yes, you need to create the segment first before using it in a Flow.
Here’s how the setup typically works:
1/ Create your Segment Go to the Segments section and define your...
I see! So the same way I have created tags to identify where they are finding me from like particulat social media platforms...landing pages.. or in communities groups .. I must create segments...but keep that simpler..
....... is there a way I can manually enter just in case there is no signal ?
Segments in Encharge are just saved filters, so here’s a quick workaround:
1. Tag the person manually (e.g. “ManualLead” or “FromGroupX”) 2. Create a Segment that includes people with that tag 3. Your Flow (with the “Entered Segment” trigger) will now run when you apply that tag
Q: Integrations preferences- Google form - playzoo & prompted amp
Q1 Can we Hide blocks on the left like mailchimp? Q2 I have a feedback google form that has been already made by my tutor that my customers will uave to complete after attending a session . I want to send it to them by email using Encharge. Do I just paste it in ? What buttons from the panel on the left must I use .
PLAYZOO & PROMO AMP Tell me what to click in the panel so that info entered and submitted into plazoo and promo amp quizzes are fed into their own flow in encharge ...
I need webhooks for them i think and want to know steps. trigger & action button etc to click AND if I must generate the webhook in encharge please tell me what one to click..
Tell me what the flow layout is. If I have to create an email for the flow layout to work tell example of it wording
Sounds like you’re building a really interactive experience — love that!! Let me give you some quick answers below, but since these setups can get a little intricate (especially with webhooks), the best next step is to shoot us a message at support@encharge.io and we’ll walk you through it one-on-one 🙌
Q1: Can we hide blocks on the left like in Mailchimp? Not at the moment —...
Great question — ThriveCart setups can be super powerful when paired with Encharge Flows 🙌 But the right trigger (Webhook vs something else), where to add the tag, and which actions to use really depend on how you’re sending data from ThriveCart — and we want to make sure you get that part right.
Can you pop over and email us at support@encharge.io? Just let us know how you're...
Q: flow layouts from from Lunacal , Griogora landing page & Tags to manage service users
On the grigora website a takes them to a lunacal calendar. It has free hosting with own subdomain for booking me ( might as well get this ready !)
Q1)They do connect with webhooks so do I tell them the URL encharge generates by clicking 'webhook received' button - If I am wrong tell me what to do. Q2)What must be clicked In the FLOW page from the Trigger Action and so on so when they
Lunacal to encharge: Q1) I want to know how ( FLOW design ) to email them or newsletter them using Encharge and add their contacts. This is as there will be probably 2 -3 client groups
Q2) There are 3 options to book in lunacal calendar. In Encharge I made tags of SM and events. Tell me what must be on the flow page if i build it myself. tell me what to click and where.
Q3) Can the Calendly template be used? Can you make a flow for lunacal?
A: Hi. Getting the webhook trigger + tag logic + Flow layout just right (especially across multiple client groups and custom booking options) can be a little too detailed to walk through properly here on the AppSumo Q&A page.
Would you mind emailing us at support@encharge.io? We’ll help you with:
• Confirming the right way to use the Webhook Received trigger • Mapping Lunacal booking types to...
yes - adapt calendly ?? if that helps that will be great as you know I have lunacal ( even ditcal and tidy cal lol ) - I'd love to know what ready made ones can work for me - Im here all day- Ive just emailed you ( search empaths). If you help me with this and I'll gladly be your advocate. It will really help my future clients and a few associates of mine if I can master this .
Q: trigger action fun ! Pheonix retreat
hi - Re the people I meet when I am away I want a qr code so I went to Canva and I used the URL generated by Encharge by clicking the 'webhook received ' in the trigger section. - Q1) Was this correct?( these people are supposed to be completing an encharge form taking their basic details - I added Qr code image in Grigora website feat a photo of me, QR code and a booking button). After they scan that I want them to be emailed.
So In Encharge FLOW page 'webhook received' is as the beginning Q2) is that right ? If not what should it be? Q3) If I am right what should the arrow from 'webhook received' link to ? when I tried to add the Encharge Form I made for retreat people I meet it says it cannot connect a trigger to another trigger .
Tell me what must be clicked from the trigger section, action section.
This sounds like an awesome use case — and we’d love to help you get it working just the way you want! That said, it’s a bit tricky to troubleshoot things like webhook triggers and Flow connections without seeing the actual setup.
Since this AppSumo Q&A page is more for deal-related questions, the best way to get personalized help is to reach out directly to us at...
Q: Entered Segment usage
what would I have already created prior to a Encharge flow that starts with a trigger 'Entered segment'......
I want to know if this is something I could use from the very beginning of getting a lead
Daniel_Encharge
Oct 4, 2025A: When you build a Flow in Encharge that starts with the trigger “Entered segment”, the Flow will only run when a person enters a pre-existing segment that you've already created.
So to answer your question directly:
👉 Yes, you need to create the segment first before using it in a Flow.
Here’s how the setup typically works:
1/ Create your Segment
Go to the Segments section and define your...
Share Encharge
Verified purchaser
I see! So the same way I have created tags to identify where they are finding me from like particulat social media platforms...landing pages.. or in communities groups .. I must create segments...but keep that simpler..
....... is there a way I can manually enter just in case there is no signal ?
✅ Yes, you can add people to a Segment manually.
Segments in Encharge are just saved filters, so here’s a quick workaround:
1. Tag the person manually (e.g. “ManualLead” or “FromGroupX”)
2. Create a Segment that includes people with that tag
3. Your Flow (with the “Entered Segment” trigger) will now run when you apply that tag
Q: Integrations preferences- Google form - playzoo & prompted amp
Q1 Can we Hide blocks on the left like mailchimp?
Q2 I have a feedback google form that has been already made by my tutor that my customers will uave to complete after attending a session . I want to send it to them by email using Encharge. Do I just paste it in ? What buttons from the panel on the left must I use .
PLAYZOO & PROMO AMP
Tell me what to click in the panel so that info entered and submitted into plazoo and promo amp quizzes are fed into their own flow in encharge ...
I need webhooks for them i think and want to know steps. trigger & action button etc to click AND if I must generate the webhook in encharge please tell me what one to click..
Tell me what the flow layout is. If I have to create an email for the flow layout to work tell example of it wording
Daniel_Encharge
Oct 3, 2025A: Hey hey!! 👋
Sounds like you’re building a really interactive experience — love that!! Let me give you some quick answers below, but since these setups can get a little intricate (especially with webhooks), the best next step is to shoot us a message at support@encharge.io
and we’ll walk you through it one-on-one 🙌
Q1: Can we hide blocks on the left like in Mailchimp?
Not at the moment —...
Share Encharge
Q: Thrivecart tier 6
What should a flow look like in encharge that is from people who come from a TC creation.
What do I click on in each field
trigger action , etc to result in them being in particular flows.
Please also tell me the point at which I should add a tag .
I'm asking so I know if the TC option cancels out the webhook trigger...and I should be using a different trigger
Daniel_Encharge
Oct 3, 2025A: Hey hey!! 👋
Great question — ThriveCart setups can be super powerful when paired with Encharge Flows 🙌 But the right trigger (Webhook vs something else), where to add the tag, and which actions to use really depend on how you’re sending data from ThriveCart — and we want to make sure you get that part right.
Can you pop over and email us at support@encharge.io? Just let us know how you're...
Share Encharge
Q: flow layouts from from Lunacal , Griogora landing page & Tags to manage service users
On the grigora website a takes them to a lunacal calendar. It has free hosting with own subdomain for booking me ( might as well get this ready !)
Q1)They do connect with webhooks so do I tell them the URL encharge generates by clicking 'webhook received' button - If I am wrong tell me what to do.
Q2)What must be clicked In the FLOW page from the Trigger Action and so on so when they
Lunacal to encharge:
Q1) I want to know how ( FLOW design ) to email them or newsletter them using Encharge and add their contacts. This is as there will be probably 2 -3 client groups
Q2) There are 3 options to book in lunacal calendar. In Encharge I made tags of SM and events. Tell me what must be on the flow page if i build it myself. tell me what to click and where.
Q3) Can the Calendly template be used? Can you make a flow for lunacal?
Daniel_Encharge
Oct 3, 2025A: Hi. Getting the webhook trigger + tag logic + Flow layout just right (especially across multiple client groups and custom booking options) can be a little too detailed to walk through properly here on the AppSumo Q&A page.
Would you mind emailing us at support@encharge.io?
We’ll help you with:
• Confirming the right way to use the Webhook Received trigger
• Mapping Lunacal booking types to...
Share Encharge
Verified purchaser
yes - adapt calendly ?? if that helps that will be great as you know I have lunacal ( even ditcal and tidy cal lol ) - I'd love to know what ready made ones can work for me -
Im here all day- Ive just emailed you ( search empaths). If you help me with this and I'll gladly be your advocate. It will really help my future clients and a few associates of mine if I can master this .
Q: trigger action fun ! Pheonix retreat
hi - Re the people I meet when I am away I want a qr code so I went to Canva and I used the URL generated by Encharge by clicking the 'webhook received ' in the trigger section. -
Q1) Was this correct?( these people are supposed to be completing an encharge form taking their basic details - I added Qr code image in Grigora website feat a photo of me, QR code and a booking button). After they scan that I want them to be emailed.
So In Encharge FLOW page 'webhook received' is as the beginning
Q2) is that right ? If not what should it be?
Q3) If I am right what should the arrow from 'webhook received' link to ? when I tried to add the Encharge Form I made for retreat people I meet it says it cannot connect a trigger to another trigger .
Tell me what must be clicked from the trigger section, action section.
Daniel_Encharge
Oct 3, 2025A: Hey hey!! 🙌
This sounds like an awesome use case — and we’d love to help you get it working just the way you want! That said, it’s a bit tricky to troubleshoot things like webhook triggers and Flow connections without seeing the actual setup.
Since this AppSumo Q&A page is more for deal-related questions, the best way to get personalized help is to reach out directly to us at...
Share Encharge