romanniQ: about automations
With this tool, can I set up automations for purchase recovery, onboarding of software subscription customers, so that they receive a cadence of messages until renewal, and also integrate via webhook with other tools in order to generate triggers for sending emails? Can I create forms within Webflow that, after the lead registers, generate email marketing triggers using this tool as well?
David_Encharge
May 4, 2025A: Hey Romanni! Great set of questions — and the answer is a strong yes across the board (with a few clarifications) 🙌
Here’s how it breaks down:
1. Purchase recovery (cart abandonment, etc)?
Yes — if you're using a platform we integrate with. For example:
• Stripe or Chargebee → ✅ Native integrations
• WooCommerce → ✅ Only available on Tier 6
• Gumroad/other tools → use Webhooks or Zapier/Pabbly
So if your payment system can send purchase or failed payment data to Encharge (via webhook, Zapier, or native), you can absolutely build purchase recovery flows.
2. Onboarding & renewal sequences for SaaS/subscription customers?
✅ 100%. This is one of Encharge’s sweet spots.
You can set up flows like:
• Day 0 – Welcome
• Day 2 – Tips + resources
• Day 5 – Case studies
• Day 30 – Check-in
• Day 60 – “Renewal coming up soon!”
• Day 90 – Final nudge
You can use delays, conditions, dynamic tags, and even branch flows depending on what actions people take in the emails. It’s powerful stuff.
3. Can I integrate via Webhooks to trigger emails from other tools?
Yes — we support incoming Webhooks, so if your tool can send a webhook with contact info (especially an email address), you can use that to:
• Add/update a contact
• Trigger a Flow
• Tag someone
• Send a message sequence
💡 Important: You’ll want to use the “Form Submitted” or “Webhook received” trigger in Flows. Details here: https://help.encharge.io/article/145-trigger-form-submitted
4. Forms in Webflow that trigger email sequences?
✅ Absolutely. You’ve got two options:
• Option A: Webflow → native Encharge form
Use our new Native Forms (no-code builder inside Encharge), embed them in your Webflow site, and connect directly to Flows.
• Option B: Webflow native forms → Encharge via Zapier or Webhook
Have Webflow send form submissions via Zapier or webhook to Encharge. From there, trigger flows based on the submission.
Both options work great, and we’ve got a growing number of users doing exactly this.
Let me know your stack and I can help map it out for you step-by-step if you want! Sounds like you’re building something cool 💪