Q: All transactional email categories are not included????
Do I understand correctly that even with Tier 6 transactional email tags don't work?
So all of this is only available with the Premium Upgrade at €129/month?
There are a lot of different types of transactional emails an application can send via an API. For example, an application can send a password reset email or an order confirmation email, depending on the user's action.
Password Reset: Email sent to a user when they forget their password.
Account Creation: Email sent to a user when they create a new account. Order Confirmation: Email sent to a user when they place an order. Shipping Updates: Email sent to a user to inform them that their order has shipped.
Invoice: Email sent to a user to inform them of an invoice.
So all of this is only available with the Premium upgrade? What a shame...
So it is useless for me 😢
David_Encharge
Jun 12, 2025A: Hey SINNfonie 👋
Totally get the frustration here—and you're understanding it correctly:
✅ Marketing emails (like broadcasts, automations, welcome series, etc.) are all included with Tier 6 and other LTD tiers.
❌ Transactional emails via API—like password resets, order confirmations, invoices, etc.—are not included in any LTD tier, even Tier 6.
Those require the Premium plan.
We know this can be a dealbreaker for app builders or SaaS founders needing transactional infrastructure. That’s why we’ve been upfront about it throughout this campaign—we didn’t want to overpromise.
But if your needs ever shift back toward marketing automations, we’d love to have you! Either way, wishing you tons of success with your project 🙏💙
– David from Encharge