Q: Complex Problems..How to solve it...A support Question
I am not a dev guy so help me understand it. i have tier 4 Encharge and TRIED it.
Use case free Trial
Q1. If i had a custom made dashboard > if user logs in > an email offer should send.
(Any sotware i need to buy like segment UI..again super costly to DO that kind of interaction..OR a developer can make this whole process without extra expenses)
⭐️ Q2.If a user joins to mailing LIST (no account signup) > he gets weekly buy courseemails > He directly buys to Pro plan and signups > They will stop getting buy course emails.
HOW does exactly encharge knows this automation?
For that encharge have to scan my current email list > Then Track the Order > Remove that user from basic email > Add it to certain new group. CAN ALL this be automated? How?
In Q2 I need is the Flow what all i should drag to build the flow.
David_Encharge
Jun 2, 2025A: ⭐️ Q1: Custom Dashboard → Trigger an Email When User Logs In
Yes — this is doable without Segment and without extra tools, but you’ll need a developer.
Your developer can call the Encharge REST API when someone logs in. That API can:
• Identify the user (with email or user ID)
• Trigger a Flow in Encharge
From there, you can send an email, tag them, add them to a sequence — whatever you like!
So no extra SaaS tools needed, but a developer will need to add a bit of code into your login process.
⭐️ Q2: Automate “Stop Selling if Already Bought”
Yup — this is classic behavior-based automation, and Encharge is built for it 💪
Here’s how you’d approach it:
You’ll need a way to track purchases — that could be through:
• A native integration (like Stripe, Shopify, WooCommerce, ThriveCart — depending on your setup)
• Or, a developer sending purchase data to Encharge via our API
Once that’s set up, here’s the basic Flow:
1. Trigger: User joins list (via form or email tool)
2. Send: Weekly "Buy our course" emails
3. Wait: 7 days (or until next step)
4. Cndition: “Has tag = Purchased” or “Custom field = Pro Plan”
• If YES → Remove from promo series + Add to Pro Plan emails
• If NO → Continue weekly sales emails
You can drag in:
• Form Submitted / Tag Added / Custom Field triggers
• Wait steps
• Condition steps
• Action: Send email / Remove tag / Add to segment
No code needed here — it’s all drag and drop inside the Flow Builder 💡
Let me know your setup (how you accept payments / user accounts), and I’ll help you sketch out the exact Flow 🙏
You're thinking like a pro already — you’ve got this!
YashP