RickstarQ: Question regarding subaccounts: 1.
can I remove the subaccount anytime to free up the sub account link / create new ones?
2. can I assign an email (client) as the owner of the subaccount, but I still have access/view it? Or only the subaccount owner (client) can. (so whether I have access to subaccount or not)
3. Can I set how many subscribers/trackingevents a sub account can have? Or is it a shared pool? (e.g. subaccount 1 only can use 1000 subs and 1000 tracking, subaccount 2 can have 2000 and 2000, and subaccount 3 have the rest.
Kalo_Encharge
May 15, 2024A: Hi there,
Thank you for asking!
We built the sub-accounts feature specifically for the AppSumo launch so the feature is not that robust, yet. Currently, you can only add sub-accounts. The sub-accounts work as a shared pool of contacts.
We understand that sub-account management is important, especially for agencies, so we do plan to make this more robust and build the features that you suggested.
In the meantime, if you'd like to remove sub-accounts please reach out to us at [email protected]