i seem to have an issue with registering after purchase ... can\u0027t login, can\u0027t reset password when i launch encharge from appsumo it says couldn\u0027t log you in no user email found ... but i can only launch encharge from wtihin appsumo, it sees me as activated and i have no way of getting into the product. how do i fix?\u000a\u000athanks in advance

Hey! Sounds like something got stuck during the activation process 😅 No worries — we’ll help sort it out.\u000a\u000aPlease email us directly at support@encharge.io\u000a with:\u000a\u000a• The email you used on AppSumo\u000a• A quick screenshot (if possible) of the error you\u0027re seeing\u000a\u000aWe\u0027ll get you logged in and rolling as fast as possible 🙌

ty for your super fast support, I\u0027m unstuck lol

re register? | Encharge

MrsRayPLUS

Jan 2, 2026

Q: re register?

i seem to have an issue with registering after purchase ... can't login, can't reset password when i launch encharge from appsumo it says couldn't log you in no user email found ... but i can only launch encharge from wtihin appsumo, it sees me as activated and i have no way of getting into the product. how do i fix?

thanks in advance

Founder Team

David_Encharge

Jan 2, 2026

A: Hey! Sounds like something got stuck during the activation process 😅 No worries — we’ll help sort it out.

Please email us directly at support@encharge.io
with:

• The email you used on AppSumo
• A quick screenshot (if possible) of the error you're seeing

We'll get you logged in and rolling as fast as possible 🙌

Helpful?

MrsRayPLUS

Verified purchaser

ty for your super fast support, I'm unstuck lol

Founder

David_Encharge

Happy to help!!

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