Q: Shopify integration and abandoned carts
Daniel, I noticed you are doing "private app" for your Shopify integration. How are you handling abandoned carts with this?
Tony_FPLUSMay 16, 2025
Founder Team

David_Encharge
May 16, 2025A: Hey Tony_F! 👋
Good catch! Currently, Encharge's Shopify integration is limited to contact sync and two triggers: "New Customer" and "New Order." We don't yet have direct support for abandoned cart automations.
If abandoned cart functionality is crucial for your business, you'd still need a separate solution for now, such as a dedicated Shopify app like Klaviyo or Omnisend.
We're always open to feedback, so if you want to see abandoned cart automations in Encharge, please let us know! 🚀
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