Q: Shopify integration and abandoned carts

Daniel, I noticed you are doing "private app" for your Shopify integration. How are you handling abandoned carts with this?

Tony_FPLUSMay 16, 2025
Founder Team
David_Encharge

David_Encharge

May 16, 2025

A: Hey Tony_F! 👋

Good catch! Currently, Encharge's Shopify integration is limited to contact sync and two triggers: "New Customer" and "New Order." We don't yet have direct support for abandoned cart automations.

If abandoned cart functionality is crucial for your business, you'd still need a separate solution for now, such as a dedicated Shopify app like Klaviyo or Omnisend.

We're always open to feedback, so if you want to see abandoned cart automations in Encharge, please let us know! 🚀

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