j0eQ: WooCommerce integration
Is it a real integration or just the 2 triggers.
For e-commerce integration, we need all the customer and sale data and product image in Encharge.
David_Encharge
May 7, 2025A: Hey j0e! Great question — and I love that you’re thinking beyond just triggers 🙌
The WooCommerce integration in Encharge (available on Tier 6) is a real, native integration, not just two triggers. It includes triggers like "Order Created" and "Order Completed," but it goes much further.
You get full customer data sync, including customer name, email, billing and shipping details, as well as complete order details like product names, SKUs, variants, order total, payment method, quantity, and even product images.
This means you can build advanced eCommerce automations directly in Encharge — think post-purchase upsells, review requests, loyalty campaigns, and more — all powered by real customer and product data.
Would you like me to map out a few high-impact WooCommerce flows you can build with this? Let me know :)
Sure, I am interested in high-impact flows.
Awesome, j0e! 👋 Here are three high-impact WooCommerce flows you can set up with Encharge:
✅ Post-Purchase Upsell Flow:
• Trigger: Order Completed
• Segment: Customers who bought [Product A] but not [Product B]
• Action: Send an upsell email with a discount on [Product B]
(continuing reply in the next comment)
(continuation of my previous reply)
✅ Review Request Sequence:
• Trigger: Order Completed
• Delay: 7 days
• Action: Send an email asking for a product review (dynamically show purchased product)
✅ Abandoned Cart Recovery (if using Shopify too):
• Trigger: Cart Abandoned (Shopify)
• Action: Send a reminder email with the abandoned product image and link
So, Abandoned Cart Recovery is not working with WooCommerce?
Can you show a screenshot with the email designer and the images from the shop purchase?
I double-checked, and currently, Abandoned Cart Recovery isn’t supported natively with either WooCommerce or Shopify in Encharge. It’s a complex feature we haven’t built yet.
This make the whole integration worthless.
Can you show a screenshot with the email designer and the images from the shop purchase?