Very poor email deliverability, all gone to spam
I tried this product for over 6 weeks, and from the first campaign sent I noticed:
- Zero inboxing for all gmail accounts all gone to spam
- Zero inboxing for all yahoo accounts all gone to spam
-Zero inboxing for all hotmail/outlook accounts all gone to spam.
This is a sign of poor deliverability and that your ips have all a very bad reputation.
I'm really disappointed!
Jeffri_Enginemailer
Sep 20, 2024Hi support4263v!
Being in the email business, we understand the importance of Inbox placements. I have checked with both our Customer Support and Customer Success teams, and it appears that they have not been engaged to help with your situation.
In cases where Gmail, Yahoo & Hotmail/Outlook sends an email to spam, it tells us that those providers are not liking what they are seeing. Our team will be able to help you identify the possible causes, which could include:
a) Ensuring that your sending domain has been setup properly (DKIM, SPF, DMARC);
b) Providing you with tips on list hygiene and engagement best practices;
c) Check for possible spam triggers on your email subject and content;
d) Apart from delivery IP reputation, we can help check your domain delivery reputation.
Please do not hesitate to reach out to our support team. Thank you for the Taco!