I purchased this deal, but the redemption page was a mess and it didn't work. I have sent two emails to the email you indicate bellow in other comments but I haven't gotten a reply, can you please come back to me?
Founder Team
brianmfriedman
Jun 5, 2026
A: Hi Ubuntu,
Can you please email [email protected] if you're still having issues? We'll take a look and get your account set up as quickly as possible.
Thanks for your patience, and we'll keep an eye out for your email.
When someone gets an invite to a public brand identity, and white label has been set up and activated, is there Ethos branding on the login screen?
In other words, besides the backend, can it be set up so that clients don't see any Ethos branding?
Founder Team
brianmfriedman
Jan 28, 2026
A: Hey Sixfootgeek,
If you invite someone to a public Brand Showroom, they won’t see any Ethos branding or a login screen as long as whitelisting is set up. It will feel like a fully branded, client-facing experience.
If you invite a client to join your Ethos account as an editor, they will see the Ethos platform and branding, since that gives them access to the backend.
Hi Brian, I’m assuming this is a bug in the redeeming. Can you confirm if I need to pay $126 dollars after buying the lifetime deal? As if this is the cast you need to update the promotion.
Please provide a clear response. I need to know if you have lied on the promotion. Is the deal correct on the the $58 lifetime deal. Or is this false and misleading. Answer the question.
On our AppSumo page, there are currently 4 codes available for $116, which unlock Ethos Enterprise LTD. You can email us at [email protected] with the promo you applied, and we’re happy to confirm it with AppSumo as well. AppSumo occasionally runs additional promos that can bring the price down even further.
Yes, they added the codes to my account, but the follow-up remarks remain unanswered. Probably due to the holiday season, so hopefully they will get back to me next week.
Thanks for the feedback, I haven't heard from them yet. Did you create a free-trial account before you emailed them? I understand they will apply the codes to your account.
The 20 MB asset limit is per brand? So if i have 10 brands in my white label its 10 x 20MB? Also if i run out of space can i purchase extra? What is the google drive integration for that you planning to impliment?
Founder Team
brianmfriedman
Dec 9, 2025
A: Hey Rob,
The 20 MB limit is per individual asset. There’s no cap on how many assets you can upload to a Brand Showroom overall. The 20 MB per asset limit applies across all of your brands.
We also have Google Drive and Dropbox integrations, so you can sync files directly from your accounts into Ethos.
Q: How to redeem the codes?
Hello 👋🏼
I purchased this deal, but the redemption page was a mess and it didn't work. I have sent two emails to the email you indicate bellow in other comments but I haven't gotten a reply, can you please come back to me?
brianmfriedman
Jun 5, 2026A: Hi Ubuntu,
Can you please email [email protected] if you're still having issues? We'll take a look and get your account set up as quickly as possible.
Thanks for your patience, and we'll keep an eye out for your email.
Thanks again,
Brian
Share Ethos
Q: Whitelabel Question
When someone gets an invite to a public brand identity, and white label has been set up and activated, is there Ethos branding on the login screen?
In other words, besides the backend, can it be set up so that clients don't see any Ethos branding?
brianmfriedman
Jan 28, 2026A: Hey Sixfootgeek,
If you invite someone to a public Brand Showroom, they won’t see any Ethos branding or a login screen as long as whitelisting is set up. It will feel like a fully branded, client-facing experience.
If you invite a client to join your Ethos account as an editor, they will see the Ethos platform and branding, since that gives them access to the backend.
Thanks,
Brian
Share Ethos
Q: Why am i being Charged $129
I purchased tier 2. Why am i being charged $129
brianmfriedman
Jan 8, 2026A: Hey Josh,
Can you email us at [email protected]? We can then look into your account and process a refund.
Thanks,
Brian
Share Ethos
Verified purchaser
Hi Brian, I’m assuming this is a bug in the redeeming. Can you confirm if I need to pay $126 dollars after buying the lifetime deal? As if this is the cast you need to update the promotion.
Hey Josh, The LTD is a one time purchase. You won't need to make anymore payments in the future. Thanks, Brian
Verified purchaser
Please provide a clear response. I need to know if you have lied on the promotion. Is the deal correct on the the $58 lifetime deal. Or is this false and misleading. Answer the question.
Hey Josh,
On our AppSumo page, there are currently 4 codes available for $116, which unlock Ethos Enterprise LTD. You can email us at [email protected] with the promo you applied, and we’re happy to confirm it with AppSumo as well. AppSumo occasionally runs additional promos that can bring the price down even further.
Q: I bought 4 codes but the codes are not valid.
How do I proceed? Should I open an account, and will you add the codes to it?
brianmfriedman
Dec 24, 2025A: Hey Nicolet,
You can email our [email protected] and we'll help set up your account.
Thanks,
Brian
Share Ethos
Thanks, Brian! I just sent an email, but it's Christmas Eve. Time for friends and family instead of customers ;)
Verified purchaser
I experienced the same for my 3 code. I'll email the ethos team as well! Thanks.
Verified purchaser
Hi Nicolet, have you received a response from the ethos team already? Thanks
Yes, they added the codes to my account, but the follow-up remarks remain unanswered. Probably due to the holiday season, so hopefully they will get back to me next week.
Verified purchaser
Thanks for the feedback, I haven't heard from them yet. Did you create a free-trial account before you emailed them? I understand they will apply the codes to your account.
Yes, I created a free trial.
Verified purchaser
Ok, so I'll create my free-trial then follow-up again. Thank you, Nicolet!!!
Q: The 20 MB asset limit is per brand?
The 20 MB asset limit is per brand? So if i have 10 brands in my white label its 10 x 20MB?
Also if i run out of space can i purchase extra?
What is the google drive integration for that you planning to impliment?
brianmfriedman
Dec 9, 2025A: Hey Rob,
The 20 MB limit is per individual asset. There’s no cap on how many assets you can upload to a Brand Showroom overall. The 20 MB per asset limit applies across all of your brands.
We also have Google Drive and Dropbox integrations, so you can sync files directly from your accounts into Ethos.
Thanks,
Brian
Share Ethos