Ethos Reviews

This company is a complete scam, and I say this because when you put a platform and promise a service that does not comply, it is a scam.

I bought two codes and none of them worked, in fact I could never activate them, I was more than 6 months waiting for someone to answer an email, and no one did. They ignored any type of communication and I had to escalate this directly to Appsumo, the absence was so great that they didn't even respond to the appsumo team and they gave me a complete refund.

Today someone from Ethos shows up months later to answer messages and apologize, saying that he is very sorry and that we send an email to someone the same mail that has been months without anyone checking it. Ridiculous and shameless. The problem is not mediocre platforms that sell services that seem to serve when in reality it is only a scam for the unwary, the real problem is that they end up being advertised in Appsumo as if they were a real tool.

What do you expect from a company that is not even aware of its own campaign?

Avoid headaches and wasting time, this problem is not from now but there are comments from users from years ago who could never activate their plans. Look for other alternatives

I bought 4 codes. Not one working. Mailed to the support, nobody answered. 3 weeks later I wrote again. That was a week ago. Nothing. Just silence. Unbelievable. I‘m out.

I bought four licenses on 30 August and as of 6 September, Ethos has yet to even acknowledge my support ticket — despite numerous follow-up emails from AppSumo. Needless to say, I would not recommend their software. It doesn’t matter how good a software is, if the company doesn’t support their customers.

I saw some people had the same issue as me where the codes didn’t work initially. However, as soon as I emailed Brian, he responded very quickly. After checking my account, he fixed everything almost immediately. Very honest company with excellent customer service. I’m about to properly try it out now and will come back to leave another review once I’ve tested it further.

At first, I thought I enjoyed the platform because it was simple to use, and I naturally hoped it would be updated. After the facts and analysis were presented, though, this quickly changed.

There are ambiguous labels and inconsistent UI/UX. The dashboard is slow and can take up to two minutes to save, even when you are making the smallest changes.

There is an enormous amount of work to be done. I will create an exhaustive list as soon as I receive a proactive response.

But most importantly, there isn't. You have a 50/50 chance of getting a response when you reach out, and you have an additional 50/50 chance of getting a response after that. This is an illustration of inadequate communication. I've been attempting to get a proactive response since December 19.

I genuinely hope this is fixed because I use the application for a few clients.

The website underwent a refresh last year, and while some significant updates were anticipated, this was regrettably not the case.

I hope Appsumo can reach out to Brian/ team Ethis in hopes for a proactive response.

Founders need to know that their clients depend on their software…