Great Concept, Epic Fail: Why This Tool Missed the Mark
At first glance, it seemed promising - a great concept with potential. But once I dove in, the spark faded fast. The AI features? Let’s just say they lack, well, usability. Each text field comes with an AI chatbot button, but these bots clearly missed the memo on context. Instead of being helpful, they were like shooting darts blindfolded - completely off the mark and utterly pointless.
The layouts? Meh. The code? Buggy, even on the developer’s own websites. It felt like using a product still in beta, but someone forgot to tell them it wasn’t ready. Honestly, I could whip up a WordPress template for my branding management system that’s 10x better, infinitely more flexible, and comes without the looming fear of a third-party platform going belly-up and leaving my agency stranded.
And the cherry on top? I booked a meeting with the developer... who never showed up. In summary: great idea, terrible execution. Save yourself the headache.
brianmfriedman
Dec 5, 2024Hi Martin,
Thanks for sharing your feedback and I'm sorry you didn't enjoy Ethos.
I have reached out by email asking for feedback as our product is built by our community. You can always add suggestions and recommendations to our public roadmap here: https://trello.com/b/LpiXnkcN/ethos-public-roadmap. We launch new features every two weeks with our sprints and fix bugs daily as they're reported to our team.
Our AI is currently focused on improving and generating Brand Content and Brand Style including colors and fonts. The AI is flexible, so output is not limited and we have recommended prompts for each section. For example, here's a recommended prompt structure we have for Brand Content: https://help.yourethos.io/en/articles/2108737.
We've been building our product for over two years now, and you can track all of the developments we've pushed live on our public roadmap. While we do have a staging and production environment, however we aim to move faster and test features more often than our competitors like Frontify and Bynder. This may result in bugs when our sprints are pushed live, but our community helps share any bugs they encounter and our team fixes them in 24-48 hours.
I'm sorry we weren't able to connect for our meeting. I'd like to connect to hear your feedback and to show you how to make the most out of Ethos. It would be helpful to understand what you think is terrible, so we can fix it asap. Most of our customers love Ethos as a solution and we're constantly ranked as one of the top Brand Asset Management platforms on Capterra, Software Advice and Get App.
I'd recommend taking a look at our new minimal template. Here's a link to an example brand showroom: https://app.yourethos.io/guides/ethos/. This has all of our latest updates incorporated and we're always looking to 10X the experience. It sounds like you have a lot of ideas and experience in the space, so we'd appreciate your insights.
Thanks,
Brian