cshaffstall

Verified purchaser

Deals bought: 31Member since: Oct 2011
1 stars
1 stars
Sep 7, 2026

No support

I bought four licenses on 30 August and as of 6 September, Ethos has yet to even acknowledge my support ticket — despite numerous follow-up emails from AppSumo. Needless to say, I would not recommend their software. It doesn’t matter how good a software is, if the company doesn’t support their customers.

Founder Team
brianmfriedman

brianmfriedman

Sep 16, 2026

Hi Cshaffstall,

I’m really sorry about this experience and I completely understand your frustration.

Please email us directly at [email protected] with your AppSumo purchase details, and we’ll make sure the team looks into this and gets back to you as quickly as possible.

We really appreciate you giving Ethos a try and would love the opportunity to make this right. Thank you for bringing this to our attention.

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