4.7
Taco ratings
Customers appreciate Fable for its intuitive interface, HTML customization, and responsive demos. Some users have faced issues with audio recording and rendering, but the overall feedback is positive. With a 5/5 rating and a 60-day money-back guarantee, it's worth giving Fable a try for creating interactive demos and guides.
AI-powered summary of customer reviews
Verified purchaser
A Game-Changer for Interactive Demos: Fable Review
I recently had the opportunity to try out Fable, a tool designed to create interactive demos and step-by-step guides, and I must say, it's been a revelation. As someone who's always on the lookout for innovative solutions to enhance user engagement, I was excited to dive into Fable's features and see how it could benefit my business.
The Good
- Seamless Recording Experience: Fable's browser extension makes it incredibly easy to record demos, and the AI-powered editing tool helps to break down the recording into interactive pages. This feature alone has saved me hours of manual editing time.
- On-Screen HTML Customization: The ability to edit HTML directly on the screen is a massive advantage. It allows me to customize the demo to fit my brand's style and remove any sensitive information, making it a must-have feature for me.
- Responsive Design: Fable's responsive design ensures that my demos look great on any device, which is essential for catering to a diverse user base.
Areas for Improvement
- Limited Audio Options: While Fable's text-to-speech feature is decent, I'd like to see more advanced audio options, such as the ability to upload custom audio files or integrate with popular audio platforms.
- Occasional Glitches: I've experienced some minor glitches while using Fable, but the support team has been responsive and helpful in resolving these issues.
The Verdict
Fable is an excellent tool for creating interactive demos and step-by-step guides. Its ease of use, on-screen HTML customization, and responsive design make it a standout product in its class. While there are some areas for improvement, I'm confident that the Fable team will continue to refine and expand the product's features.
Rating: 4.5/5 tacos
Recommendation: If you're looking for a powerful tool to enhance your user engagement and conversion rates, Fable is definitely worth considering. Its unique features and responsive support team make it an excellent addition to any business's toolkit.
Will I continue using Fable? Absolutely. I've already seen significant improvements in user engagement and conversion rates since implementing Fable, and I'm excited to explore its full potential.
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Verified purchaser
Feels like an abandoned product
It was one of the most promising products I purchased on AppSumo. However, there have been no updates on their roadmap, and even the support team is not responding anymore. It seems they have abandoned the product. Hopefully, I can get my refund before the 60-day period ends.
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Verified purchaser
not what we expected
during the campaign we made the purchasing decision understanding that if we bring our ai key we can continue to use our own llm models to generate demos without the limitations of the "ai credits" that is not the case. in our view this product is not worth the effort to implement/use just to have such limitations.
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Verified purchaser
AI CREDITS ARE EXPENSIVE
Edit: Good product!
Good product and really helpful features.
Note:
The product's whole charm is because of the AI integration which automates voice over and shows seamless click actions and zooms removes multiple screens captured during the HTML recording.
When you dont use AI integrations the contextual zooming is not available and becomes VERY VERY cumbersome to use.
Not recommended unless you are ready spend 4-5 USD per video of 2 min
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Verified purchaser
Good product, bad service
The product is great, but I had so many issues using it.
First, the AI credits were deducted from my account even though there was an error in generation and nothing was generated. The team said it's refunded, but it's not.
Second, although the demos are great, half of the time it doesn't work at all. The HTML doesn't render correctly. I asked for support, and the responses I get didn't help at all. They told me to re-record the demo, but when I did that the images on the website doesnt render correctly. The webp/png showed up with black backgrounds. The team showed little to no care.
I pinged both the support channel on the website and through email multiple times.
This product could have been great. I thought it was going to be great. But I faced issues and the team completely ignored me. Might ask for a refund soon if they still continue to ignore my requests for help.
Edit:
- The team responded to my first query, and ignored the follow up issues/queries until I wrote this review.
- They said I can't record on my local environment (even though the recording works properly sometimes and sometimes it doesn't, but they didn't clarify why that's the case.), and that's why I re-recorded it on the HTTPS / deployed version. That gave me the issue with the images where it had a black background on images that had transparent background. The team did not get back to me on this.
- They brushed off the credits issue where I paid $6 extra to buy Quilly credits and it got an error (nothing was generated. I had to manually do everything) but then I didn't get any credits back.
They said I did, but I didn't, and they ignored the issue.
Vikas_Fable
Edited Dec 5, 2024Firstly, thanks for trying Fable. A few points:
1) We have responded to all queries as per the defined time on our support channels.
2) We had mentioned that it will take time to look into the issue but you are not keen to wait and without actually testing it out, we can’t really solve an issue.
3) Please note that you cannot use Fable to record using local host environment - which is why the recording wasn't proper in your case. It needs to be accessed via HTTPS.
4) On the refund - if local host environment is your primary use case - I am afraid Fable is not the right tool. So please go ahead.
Thanks!
Edit:
1) We have not ignored any issues and can share all detailed threads if needed.
2) Fable cannot be used on local environments. The extension runs on a browser which needs HTTPS. If you do not have a live website/ product to create a demo of - Fable is not the right product for you.
3) On the refund - again - please go ahead as the use case isn't a right match! :)
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Verified purchaser
Good, has a lot of potential but not quite there yet
Fable is tough to review as it's already a relatively good tool but it has a lot of room for improvement.
First let's get one of the main issues out of the way which should be easy to fix and is related to maximizing embedded guides. If viewing the embedded guide on a larger browser window on your computer, there is a maximize icon at the top right which is too tiny and I have to assume a lot of viewers won't realize they can view the guide in full screen.
On mobile the situation is worse in that there isn't even a button anywhere to go full screen for embedded guides, despite the fact that viewing in full screen is even more important on mobile devices. At least you can write code to make your own button to take the iframe full screen but it's a hassle to have to do that for every guide.
There are also issues with audio. It will record some audio when recording the demo but not all audio. If it does record audio there seems to be no way to remove it, and given there are a couple issues with the playback of recorded audio that can be a problem.
Voiceover support is not the greatest and it sounds like using voiceovers consumers the rather low number of minutes included for audio/visual guides. For video you can at least use YouTube to avoid wasting these minutes, but there isn't any similar external/self hosting option for audio.
Similarly Quilly AI credits are one time and the credits included aren't enough to do more than basically demo it briefly. It does do an impressive job of describing steps/actions if you use it though. I will not be using it due to the cost.
Fable is strictly for creating HTML guides and clearly they have no desire to support video exports. I can live with that, just pointing it out for anyone reading the review.
However, what is a little disappointing currently is the fact they talk like interactive guides are very superior to simpler guide platforms based on screenshots and similar. In theory that is true but the level of interactivity currently possible is a little lacking. Sure the ability to change the text on the page (usually works but occasionally won't work for some elements) and remove elements is nice, but it feels like there are some missing opportunities here to make HTML guides truly interactive such as making elements clickable to take to it to the step/module, play audio or video, etc. As is there isn't that much reason for me to use this over screenshot based guides, mainly just has the neat trick of showing mouse hover animations.
Well there is one other potentially large benefit which is the mobile responsive feature. If the recorded website is responsive, the Fable guide will be responsible. However, this may or may not work well depending on the specific website being recorded.
Although I'm writing more about the negative aspects of Fable, it's still a product I would recommend for the LTD price with the assumption they will keep developing and improving it. Out of my many AppSumo purchases over several years this is actually one of the products I've been most excited to start using.
What I'd really love to see implemented is multilingual support so we can translate the guide into multiple languages with the viewer being able to select the language. Working around this on my side and creating copies of guides in multiple languages but really nice to have language switching capabilities built in.
Vikas_Fable
Dec 12, 2024Thank you for using Fable!
A few quick points to note:
1. You mentioned that "It will record some audio when recording the demo but not all audio". Fable does not record any audio at all during the recording! Looks like there's an expectation mismatch! :)
2. Voiceover is using our AI credits and audio guides are completely different. Again, looks like some confusion here.
3. On video export - absolutely right. We are not a video tool and have mentioned that too. Thanks for stating in the review.
4. On HTML vs screenshot - it is definitely superior and there's no question. Usage depends on the need of the user.
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Verified purchaser
Pretty Clean Pretty Complete
Not bad at all really quite fast and well thought out it genuinly has a fair amount of depth to it.
I enjoy using it and it has some good potentials.
AI credit funding seems affordable and reasonable too.
It's a shame the Multi Branching Module is no longer available due to growth compatibility as is was one of my primary requirements, but it is nice to see a sudden 'growth spurt' too.
Well done all involved
Vikas_Fable
Dec 3, 2024Appreciate the support! Glad to have you as our customer!
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Verified purchaser
Recreates HTML! So much more than just a screen recorder!
So many things I love about this, that a lot of great walkthrough software have... One thing that's unique to Fable that I haven't seen anywhere else though, is the fact that Fable actually recreates the HTML of what you're recording. It's pretty amazing.
For example, it preserves the CSS animations in the actual walkthrough, when I made a demo for buyers of our website templates.
Many good things to say, but there is a Live from tech influencer Loud Egg on YouTube with the founder of Fable, that covers a lot of the unique things that Fable has to offer.
Definitely consider this. :) I use it in sales, during service, and for my affiliates and team. This even records nicely in Google Sheets or Docs.
Vikas_Fable
Nov 22, 2024Thank you, Sarah - for being supportive from our initial days.
Happy to have you as our customer!
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Verified purchaser
You've got to get this if you ever need to show people how to use tech things
This app is literally everything you could need in creating interactive demos for your products.
As someone who is bringing tech tools to people who have historically ignored all things tech beyond facebook, this tool will make my life so much easier.
I cannot believe the quality of the production of the interactive demo right from the beginning, and the quality of the written notes.
Truly a gift, thanks Fable!!!
Vikas_Fable
Nov 21, 2024It’s a gift to have such customers. Thanks for trusting Fable!
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Verified purchaser
Get it when it becomes available
Switched from ScribeHow to this app. Mostly, because it was a lifetime deal but it even outcompetes ScribeHow in my opinion.
Also, the support is excellent.
Vikas_Fable
Nov 4, 2024Please do try our new set of features! Would love to get your feedback on them too. Thanks for trusting Fable!
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Verified purchaser
Smooth experience and excellent support
I don't write many reviews, but I really love Fable and their team. The experience is smooth, and when a problem arises, the response is always appropriate and clear. Truly, if Fable comes back on AppSumo, don't hesitate for a second, and if not, don't hesitate to subscribe to their service :)
Vikas_Fable
Oct 3, 2024Glad that you love our product. Looking forward to show you what all we have in store!
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Verified purchaser
Fantastic demos
Love this demo creation utility. It helps incredibly to provide an interactive format for users to understand a topic. It's a great addition to video, but alternatively it can include video in the demos, so either way it's a standalone product that is helpful for user training. I had to contact support a few times and they are awesome.
Vikas_Fable
Aug 29, 2024Always happy to help. Looking forward to further feedback from you!
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Verified purchaser
Fantastic!
There's nothing not to like about Fable it's fantastic!
It’s going to save me so much time creating tutorials, just what I was looking for.
I couldn't be more satisfied with its performance and how easy it is to use.
In my opinion when customer support is poor it’s a red flag for me, but their customer support has been another highlight. I had a question and the support team responded promptly and were very helpful. I would highly recommend it.
Vikas_Fable
Aug 29, 2024Glad that you like the product. Can't wait for you to see the upcoming features in the pipeline!
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Verified purchaser
Fable offers a unique and unparalleled experience!
Fable stands out as one of the most effective tools I have ever utilized. Having experimented with various tools for demonstrations, Fable offers a unique and unparalleled experience. Its intuitive design facilitates the creation of demos for my clients and students, ensuring ease of understanding and interaction.
I am highly satisfied with Fable, as it enables me to produce demos that my clients can engage with and comprehend effortlessly. Additionally, the platform allows for seamless updates to my demos whenever changes are made to my sites.
The support provided by Fable is exceptional. Although I have not encountered many issues or had numerous questions, the assistance I did require was handled with professionalism and efficiency.
I strongly recommend acquiring Fable without delay. In conclusion, I extend my best wishes to Fable for continued success and commend their ongoing excellence.
Vikas_Fable
Aug 20, 2024Thanks for the amazing review. Glad that you found the product super useful. Looking forward to sharing all the amazing updates we have in store!
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Verified purchaser
Great product and support
This is a well polished product with really good UI. I had a feature request, and the team deployed it within 2-3 days. Excellent Team and support. Highly recommended!
Vikas_Fable
Aug 8, 2024Thanks for the lovely review. Looking forward to seeing all the amazing demos you’re putting together!
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Verified purchaser
Best tool I've used for creating demos...
There have been a lot of tools for demos, SOPs etc. But nothing like this. This tool creates demos that are so easy for people to follow. They're interactive, simple and can even help with lead gen. Genius. I white label a tool that I use to provide a service. With fable I was able to show exactly what my clients can expect by creating a 'tour' like demo of the before and after (results). Support is fantastic. Even created a video demo specifically for me and my use case today to show me how to improve my demo. Wishing nothing but the best for these guys. Such a great tool.
Vikas_Fable
Jul 21, 2024Glad that you’ve chosen fable and like the product.
Can’t wait to show you what all we have in store for all our customers!
Looking forward.
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Verified purchaser
There are some missing features and others that need improvement, but it seems like they listen to suggestions and might fix them
I have been testing Fable and overall it's very good. The user interface, in general, is good, perhaps a bit confusing in some parts and with room for improvement, but it can already be used comfortably.
However, in this review, I believe it is important to focus my attention on some important missing features.
1.- "Undo" function. This is a basic feature that doesn't exist. If you make a mistake, or change some text, you will never be able to click on "Undo" to go back and recover what you incorrectly modified.
2.- There are missing options to enhance the experience for people with visual impairments. The most important missing feature is probably very easy to include but it's not there. It's about simultaneous text+audio. Currently, if you input text, the text is displayed, but if you upload an audio file, the audio plays but the text disappears. There should be an option to choose: text only, audio only, or text+audio. Audiovisual guides are essential for people with visual impairments. I have inquired about this feature, and the development team acknowledges that it doesn't exist. They mention the possibility of including a video alongside the text, but again, that feature is incomplete as there is no option to activate video autoplay. If that option existed, undoubtedly it would be a great help in creating authentic audiovisual guides because we could include a video that contains "audio only." In my opinion, this is a priority, at least to include the option for video autoplay, so that Fable can be user-friendly for people with visual impairments.
3.- Within the editor, the content editor often malfunctions. For example, in a form where I see an email address, if I click on the element, it allows me to type in a fake email address, but then it doesn't show up there or replace the original one. It simply doesn't work sometimes, while other times it does. This is strange and should be fixed.
Additional suggestions:
1.- In the editor, there should be the possibility to add text boxes with additional explanations anywhere in the demonstration window. It could be used for clarifying notes or to increase the level of information.
2.- Not as important, but it would be nice to be able to choose whether a clicking sound plays when clicking on a demo button or not.
3.- Keyboard navigation. This feature doesn't exist but would be useful. For example, moving forward and backward in the demonstration using arrow keys is really useful and quick.
4.- The text editor within the text box could be more versatile and include common options like font types, colors, or lists.
5.- The text editor could also allow for the inclusion of animated gifs from a URL to make the demonstration more fun and engaging.
6.- The text editor could also enable the inclusion of images from a URL to avoid consuming storage capacity in our account.
7.- In the text editor, there could perhaps be an HTML code editor or at least the option to include an iframe. This would allow embedding other apps like surveys or contests, paperform forms, and others, or even videos with automatic playback.
Finally, I must mention other options/features that should be improved. In the "Annotation Style" section, you can modify default colors and button texts. However, there should be the possibility to create multiple "Annotation Styles" for different types of use. For example, it's convenient to have a different window and button style for one type of demonstration and a completely different style for another type of demonstration. This allows for saving different branding styles that should be selectable in the Branding section of the editor. Additional note about "Annotation Style." The color of the arrow or triangular icon pointing to where the window text is located should be changeable. By default, it's dark gray and in a demonstration with a black background, it's very difficult to see clearly, especially for people with visual impairments. I'm sure that adding this wouldn't be too difficult and would greatly help in obtaining a better visual experience.
Despite what has been mentioned, I see the potential of Fable. I have contacted support several times and surprisingly they respond quickly and seem willing to listen to improvement suggestions and promise that everything will work better in the future. I just hope that this is true and that really important features arrive very soon because Fable has great potential to be the most versatile and functional interactive demonstration app on the market.
Vikas_Fable
Jul 10, 2024Hey Francisco, Thank you for this detailed review. Reviews like this are super helpful for us to improve the product for all of you.
A few points below on the missing items:
1. Undo function
Agree on this. This has been a long pending item. Even we feel the occasional pain of not having the undo function. We will definitely be picking this up soon.
2. Text + media support (audio + video)
We had taken this decision consciously of showing either audio + video or text. When we did an A/B test with our set of users, we saw diversion of attention when both text + media was shown. So we made extra effort to manage this case where only media or text would be shown. But your pointers on accessibility aspect is something we haven’t considered yet. We will make this behaviour controllable from your end.
3. Lead form issues in the editor
On the editor, the lead form is not functional by design as it is the editor of the form. So far it’s a garbage in garbage out kind of a behaviour. But of course we should have been clear about this via UX. We will take a note of this for improvement. Having said that, the lead form is fully functional in preview / embed / live mode of the demo.
A few points on Additional suggestions:
1. Additional note on demo
This is an interesting use case. Would you mind pinging us on any of our channels - we’d like to know more about this.
2. Keyboard navigation
This is under development and will be out very soon.
3. More editing options of text
We will add this item in our backlog.
4. Embed image / gif / videos from url
We will add this item in our backlog.
5. Arbitrary iframe embed
This is something we are not sure about as Fable does a lot of spatial management of annotation for different screen & sizes. Adding Arbitrary embed would likely mess with our managements. We also receive analytics events from embed frames. So far we support loom / youtube / vimeo embed. In future we will add support of different forms that are used in CRMs as well. If you have any embed in mind please let us know, we can check the feasibility of those embeds and let you know.
6. Changing default colors of annotation.
You can change the color of annotation by using the Primary Color option. Also change the style of the buttons.
7. Changing style across annotations
We consciously made this choice after doing an A/B test. Having different styles across annotations creates more work for the creator and confuses buyers as the signifier color becomes non consistent.
8. The arrow color change
Arrow color inherits border color which can be changed from branding > advanced > border color
Hope this helps!
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Verified purchaser
A class of it's own
We have purchased other apps to onboard, guide and support visitors. But, this really takes it to a new level. The interactions and paths for visitors are far more interactive and personalised than the tools we have used previously. Normally a straight path for all users. But Fable is enabling us to create onboarding for a wider range of users - but still keep it feeling like the experience is designed just for (each) of them. The great support really makes this more than 5 tacos (there should be a 5+ option). Highly recommended.
Vikas_Fable
Jul 7, 2024Glad that you like Fable, Christian!
Feedback from customers like you is what keeps us going!
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Verified purchaser
Great Program
Makes creating demos so much easier! Still getting used to it and wish I could change the size of the boxes or make the arrows go to the next slide instead of the previous one but so much better than the videos we were making.
Vikas_Fable
Jul 6, 2024Glad that you like Fable, Alexis.
You can definitely change the size of the boxes from your dashboard.
Please feel free to ping us via chat/ book a demo with us to know how to get this done!
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Verified purchaser
Top Quality app with huge future growth
I am highly positive on this app potential while it is quite good today as it is as well. I want to express my deep gratitude to Siddeshwar for his incredible support. Haven't seen any product in past AppSumo purchases, where at 2am in the morning my issue was resolved on live chat while I had submitted in anticipation of next day response.
Sid_Fable
Jul 7, 2024Hey Rich, thank you so much for your review and the shoutout. Really appreciate it. 🙂
Looking forward to all the amazing demos you will create with Fable. 🙌
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