MonkeyMagic

Verified purchaser

Deals bought: 37Member since: Jan 2015
5 stars
5 stars
May 23, 2024

Such a great tool for customer support!

I recently purchased a Tier 3 plan for Fable, and I’m very impressed so far!

I intend to use Fable to provide customer support for our SAAS product, and over the last few days, I have been creating demos explaining various aspects of our program. Creating interactive demos with Fable is quick and easy. The interface is intuitive and fun to use, and publishing demos is a breeze. The demos themselves are not just screenshots; they are HTML and CSS duplicates of your content. This makes them feel much like your software does when users interact with it, making it perfect for helping users become familiar with your product. Awesome!

I found a few missing features, but the team behind Fable is super responsive. For example, I suggested adding the ability to save a design preset/template for the loading screen and the demos, which would save time as you don’t have to specify styling every time you create a new demo. I was able to communicate this easily to the friendly Fable team within the platform. Within six hours, the team had added it to their ‘planned’ feature list on the product roadmap! Amazing!

That said, Fable is already a very usable, polished-looking tool. Highly recommended!

Founder Team
Vikas_Fable

Vikas_Fable

May 23, 2024

Super happy to know that you like the product!

We're always open to learning from our customers & I'm glad that you've been supportive.

Looking forward to building great interactive demos together!

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