gkcgkc
gkc
Edited Mar 19, 2026

Q: Couple more things

1. Think you need to get your streaming sorted. I have seen some REALLY slow load times. Could do with an option to keep showing the GIF until it plays.

2. When a video is loading, it should still show the close-minimise button because frustrated users will want to close it if the video is not loading.

3. Would love to set different text and CTAs to show after a video plays. So different ones to when the video starts.

4. Also, what actually is the video review widget? I don't see ANY documentation on your website about it. I seem to have a video review widget on Tier 1, so what is the Tier 2 difference?

Founder Team
Fatos_FacePop

Fatos_FacePop

Mar 19, 2026

A: Thank you for the additional feedback.

1. This can sometimes happen due to the CDN and the fact that we enforce HD from the start (as per user requests).

2. That’s a fair point — I’ll fix that ASAP.

3. Noted. We’ll consider this.

4. The review widget is unlocked starting from Tier 2, which allows you to capture and embed video reviews. You’re currently seeing it as a preview/trial of the feature.

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