Q: I have to buy a second LTD now?
The agency LTD, available only on your site, is $519. Do Appsumo customers who bought in before that launch get any kind of discount on the agency plan?
It feels like a bait and switch since the LTD wasn't available initially; on Jan 9th, just a couple months ago, a response to my inquiry about a white label option stated that Facepop would "offer 60% off our monthly $69 agency plan for those with two AppSumo codes. This would bring your monthly cost down to $27.60"
I like your product and am eager to use it in an upcoming project, but releasing a white label LTD exclusively on your site after initially offering an inferior deal to sumo users puts those who supported Facepop in a position where they have to buy a second LTD to get the features they actually wanted.
Am I missing something?
Fatos_Answerly
Apr 4, 2025A: Hi there, thank you for the question!
Just to clarify, Tier 2 does not include white-labeling, as I have mentioned in many other answers. Unfortunately, we can’t cover the cost of offering white-label at the $98 price point after AppSumo’s fee.
We’d love to offer white-label in a Tier 3 plan for those who want it. However, AppSumo only allows Tier 2 to be exactly twice the price of Tier 1, and Tier 3 to be exactly three times the price. That means Tier 3 ends up at $147, and even at that price, offering unlimited white-labeling isn’t sustainable for us.
I’ll reach out to AppSumo again to ask if we can set a custom Tier 3 price — last time it wasn’t possible, but with more requests, there’s a chance that could change.
If you’ve already purchased a tier, feel free to email us at hi@facepop.io — we’ll give you a discount equal to your AppSumo purchase if you'd like to upgrade directly.
Let me know if you have any questions!