P2Q: I paid for Answerly, banners, one more, and FACEPOP but the face pop did not get into my account.
Can you help as I asked for help before and never got it...
I will write in again via email but I also need to know my limits as I only paid under $50 for facepop with unlimited everything at the time in june 2023 but it is not with my other software of yours so I have never used it yet. So what tier is it worth now as I have tier4 of the agency Platform or yours with answerly in it. Let me know. TY
Fatos_FacePop
Mar 10, 2026A: Hi P2, thank you for the question!
We have a new customer support team now, so please check out [email protected] and make sure you include your facepop code. We will either find if you have it redeemed on a new account, or activate it again.
Let me know if you have other questions