Hi \u002D I\u0027m testing your free plan to make a decision if the app is suitable for me.\u000aTried to upload various videos of around 15mb. \u000a\u000aI keep getting stuck at encoding (0%).\u000aI\u0027m worried if I make a purchase and I can\u0027t even get past uploading.

Uploaded a video but it keeps hanging at encoding for a long | FacePop

3bdfd18b86464ee8a096276a77e76b24

Feb 9, 2026

Q: Uploaded a video but it keeps hanging at encoding for a long time.

Hi - I'm testing your free plan to make a decision if the app is suitable for me.
Tried to upload various videos of around 15mb.

I keep getting stuck at encoding (0%).
I'm worried if I make a purchase and I can't even get past uploading.

Founder Team

Fatos_FacePop

Feb 9, 2026

A: Hi there,

I apologize for the inconvenience! I've just upgraded our encoding to a more premium setup and now there should not be any encoding issues! Let me know if you have other questions.

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