Good product, useful but not useable
Almost all the emails and sms we sent were marked as spam. We have used similar products but never faced such issues. You need to check your email servers and get them on safe sender list. Another way is to organise whitelisting and let us use our email servers to send. We can use Amazon SES with our login.
As it stands, it may not recover from this issue. Good luck.
Verified purchaser
PieterFeedbackLink
Oct 8, 2025Hi John Mercy, thanks for the review.
The best way to respond here is to attach our latest delivery results as screenshotted from our email delivery platform, please see below.
You'll see we're getting "opens" for gmail, yahoo etc. Email deliverability is different for each individual, depending on "who" marks "what" as spam, the email subject, and the sender.
As for Text - we have SDLC registration for US numbers, which improves deliverability in the US, and supports individual opt-outs. However, deliverability is dependent on individual cellphone carriers worldwide and individual number opt-outs/preferences, such as being listed on a "no send" list. Additionally, countries have have numerous carriers each which may have stringent/less stringent rules in terms of accepting text deliveries. Also dependent on user opt-out.
https://firebasestorage.googleapis.com/v0/b/feedbacklink-fbl.appspot.com/o/fblmails3.png?alt=media&token=5c0dcfd7-f3c9-4546-bfa1-0ce8a2f05e81
https://firebasestorage.googleapis.com/v0/b/feedbacklink-fbl.appspot.com/o/fblmails2.png?alt=media&token=852c6f34-2e2e-4999-bf7c-224990f306c5
https://firebasestorage.googleapis.com/v0/b/feedbacklink-fbl.appspot.com/o/fblmails1.png?alt=media&token=45e2a9d2-11a8-426a-a1c9-2afdbea6a136
Thanks,
Pieter