Feedback Link

    Lifetime deal

    Get reviews & testimonials from happy customers, survey the rest. Display Social Proof on your site.

    4.80 stars
    4.80 stars
    44 reviews

    How do you get delighted customers to spread the word on Google, Facebook, Yelp etc... …While avoiding complaints getting lost in the online abyss?

    Meet Feedback Link: Customer Feedback and Social Proof in one platform!

    Reviews & Testimonials: Generate reviews (Facebook, Google etc.) or beautiful testimonials from delighted customers, and route unhappy customer feedback directly to the business.

    Social Proof Showcase: Show-off your best Social Proof on your site with beautiful widgets! (“Wall of Proof” and more!)

    Survey & Poll: Discover new customer insights with a sleek, super-customizable survey.

    Generate Social Proof from any channel: embed in your site, send email/text invites, collect from brick-and-mortar and more!

    Do this all on autopilot by integrating with software you already use!

    Turn delighted customers into promoters with Feedback Link.

    Get lifetime access today!

    TL;DR

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    At-a-glance

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    Certification

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    Resource type

    Overview

    Feedback Link Survey Experience Video
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    Happy customers review or leave testimonials, unhappy customer complaints are immediately sent to you.
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    Class-leading customer experience on mobile and desktop. Beautifully customize with your branding.
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    Showcase your testimonials, reviews and feedback beautifully on your website using our showcase widgets.
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    Send email and text surveys (follow up automatically) or embed a Feedback button into your website.
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    Collaborate with colleagues on your dashboard, slice & dice through feedback. Create QR codes for physical touchpoints.

    Other features include:

    • Automatic email follow-up to non responders (up to 2 times)
    • Beautiful HD video testimonials (add-on feature)
    • 6 Official Translated language packs, created by native speakers (Or translate your own)
    • Host your survey on your own custom domain, or use a subdomain like feedback.yourdomain.com
    • Associate responses to customers
    • Response notifications
    • Full agency white-label module. Clients can view & collaborate under your brand. More information here

    Single

    One-time purchase of

    $69$1,656
    • Collect testimonials, shares, or reviews on 8 different platforms
    • Industry-leading survey experience and design
    • Automatically send Email/Text requests by integrating with software you already use
    • Up to five locations per brand, each with their own feedback link, collaborators and configuration
    • Send 5,000 email invites/month
    • Receive 1000 Starting text (SMS) credits
    • Use your own domain or subdomain for your survey
    • Create up to 10 Social Proof widgets, showcase your reviews, and feedback on your site
    • Unlimited widget page views
    • Import reviews from Facebook, Google, Trustpilot, Yelp, Foursquare, Tripadvisor
    • Fully custom-branded survey, no Feedback Link logo
    • Know your Net Promoter Score, or measure satisfaction with Star-rating or Smileys (CSAT)
    • Automatically send review/feedback invites (integrations)
    • 6 Professionally translated languages (translated by native speakers)
    • Invite collaborators to work on your account
    • Funnel unhappy customers directly to you
    • Collect testimonials, reviews and shares from delighted customers

    From the founders

    PieterFeedbackLink

    Pieter van Heerden

    All posts

    Black Friday Video LTD!

    For a limited time, we're offering Lifetime deal subscribers with a Video LTD on the "Small" video add-on plan for $39. Please see "Manage" > "Settings" > "Billing & Plan" for more info.

    Collect beautiful video testimonials and display it on your Wall of Proof or Showcase Nudge.

    Our video testimonial is a monthly add-on for all customers (lifetime and monthly), and supports Full HD, with a 10min. video limit.

    Why is video an Add-on?

    1. Unlike other platforms, Feedback Link supports FULL HD video responses and a 10minute maximum length, which incur hefty processing, storage and hosting fees.

    2. Showcased videos are hosted on an advanced global video delivery network, ensuring lightning FHD streaming speeds, no matter where your customers are located.

    3. Video is not a critical feature for all our customers, hence we allow for an as-needed pricing model.

    Read more
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