It is easy to use. I had it set up quickly. Support helped me get a custom domain configured. I'm glad that it is possible to have different survey flows through the locations option in settings, although I would rather just have different links and flows connected to one business name rather than having to use variations on my business name. Also although the default styling is good, I hope for more customization options in the future for the look and feel. I was unable to use white as a secondary color since the text was also white.