Feedspace Reviews

As a marketing agency, we tried MANY different ways to leverage user-generated content. Feedscape is the one platform we prefer by fair. We got the Appsumo deal in April 2024 and it has been incredible to see the evolution and improvement of the features they provide.
I just had a question and the team (Chirag) hopped on a Zoom call with me this morning to answer my questions. The level of commitment and mission is what made me write this testimonial. I love that they offer audio and screen sharing as a format to gather content. It is very easy to use! I 100% recommend it for any small business.

I buy a way too much on AppSumo like all us Sumo's of course, so I am behind in testing & trying and recently I started playing with FeedSpace and at first i wasn't sure about it but I didn't get it at first. But Chirag spent a good amount of time walking me through it, showed me a ton of features that I didn't even know existed, helped troubleshoot my custom domain and even had his team do a quick modification for my account. Many people have probably seen me going hard at times on the AS Partners so I wanted to also make sure I leave positive ones lol and that is what I am doing. Great product, Great Team and so many freaking network integrations to gather feedback. If they come back buy it and not sure how true it is in the FB group it slipped that Version 3 is coming out. He wouldn't completely tell me but if its true and they come back, BUY!

Feedspace is an exceptional tool, easy to use, with a great design and fast upload speeds for videos and audio. On top of that, they have an outstanding team that's quick to respond. I highly recommend it!

I had a customer record a review and i can not access it because of some xml error on the page... I think the video is lost!

I would like to submit a preliminary review here. The tool has great potential, but unfortunately, it is still too narrowly focused on specific application areas and industries. Particularly in coaching and services, reviews from real people are crucial for building trust in the brand or company, similar to Google reviews. Therefore, the most important features are still missing in this tool. However, I see great potential in perfecting this easy-to-use tool with meaningful and easily implementable features.

Therefore, I am initially giving it 3 stars, as my initial expectations have not been met after the purchase, and I have not yet found much use for it due to the points mentioned above. However, if the points I mentioned are added, I will give it a solid 5 stars. I believe that the developers also believe in their product and do not see these 3 stars as an insult, but rather as a small encouragement to improve their product for an even larger audience and to make it absolutely perfect.

I would also like to express my heartfelt thanks for the introduction of the 5-star rating system. It is a wonderful and extremely practical addition.

The following 3 functions are still missing, and I would like to have them:

1. The ability to add a first name to received feedback, so that the first names can be displayed on the "Wall of Love."

2. An option to add contact details to feedback, so that as the creator, I have the opportunity to verify/confirm reviews via email, to gain more credibility and trust as a "real person."

3. A function to customize the automatic display text of messages sent by the customer, and the ability to specify whether it is the sale of a product or a service.

These points would significantly improve the user experience. Thank you for your attention and commitment to continuous improvement!

I am excited to see what lies ahead!

Best regards,
Hoffmann