Q: Hi, on how many computers can I install the software?
I actually bought it for someone else (sister) and now I would like to install it on my Mac to learn how to operate it and later to install it on sister’s computer ant show her all whereabouts of the program. If I can install it only once, how shall I proceed - can I somehow de-register Filmage Screen on my Mac and re-register it at my sister’s?
A: Hello, we don't have windows version now. We have sent your suggestions to the relevant department and will list it in the future plan, please keep following us!
You may also reach out to support@appsumo.com if there is no reply from them and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
Finally got a response: "Sorry for the late response. It seems it simply doesn't do what it says it does. :(
I am forwarding your questions to our engineers.
We understand that the application crash you experienced is a serious problem, so we have sent your problem to our engineers and listed it as a priority for our update program. However, that program may take us quite some time to release a new version.
We apologize again for any inconvenience this may have caused. "
Q: Is there a difference between this Filmage Screen deal on AppSumo and the one on the bundled one on your ...
Thank you for your message. 1) Yes, you can record speaker as well while recording. 2) After recording, you can continue edit your video in Filmage Screen. 3) Filmage Screen doesn't limit recording time, you can record one to two hour length video.
To get more info, please visit our website: https://www.filmagepro.com/filmagescreen, or you can contact us at: support@filmagepro.com. Thanks!
Thank you for your message, you can edit the videos after recording, and you can also upload a new video into Filmage Screen and edit it.
To get more info, please visit our website: https://www.filmagepro.com/filmagescreen, if you have any other questions, you can also contact us at: support@filmagepro.com. Thank you!
Thank you for your question. How to use license code, please refer to this FAQ: https://www.filmagepro.com/help/how-to-use-license-code. If there is still question, you can contact us at: support@filmagepro.com. To get more help, please refer to: https://www.filmagepro.com/filmagescreen/help.
Our license code should be 16 letters, you can contact appsumo support to check if they give the correct code to you. Or you can contact our support email: support@filmagepro.com. We'll check it for you.
Q: Hello people
thanks for the great offer!
I still have a few questions: 1. is it possible to record with the program explanatory videos e.g. fr customers and for YouTube?
2. is it also possible that the mouse cursor makes waves when clicking on buttons or certain places, or with a colored dot or similar visual thing makes it clear to the viewer where the mouse was clicked?
1. Yes, Filmage Screen can be a great tool to record the program explanatory videos, demo videos, online videos, etc. 2. Yes, Filmage Screen enables you to show cursor effects during recording so that the viewers can know where the mouse was clicked.
To get more info, you can visit our website: https://www.filmagepro.com/filmagescreen
If you have any other questions, you can also contact our support email: support@filmagepro.com
Yes, you can record any area of your screen, full screen, specific window or any custom area. To get more info, please visit our website: https://www.filmagepro.com/filmagescreen. You can also contact our support team for further help: support@filmagepro.com
Q: Hi, couple questions - does this work with Safari in Mac, on MacBook pros and and iPhone?
I don't want to use Chrome
next - can you edit the size of the screen you are recording to edit out some of your tabs etc?
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Q: Can you record mouse clicks and keystrokes with this?
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Q: Hi, on how many computers can I install the software?
I actually bought it for someone else (sister) and now I would like to install it on my Mac to learn how to operate it and later to install it on sister’s computer ant show her all whereabouts of the program. If I can install it only once, how shall I proceed - can I somehow de-register Filmage Screen on my Mac and re-register it at my sister’s?
Share Filmage Screen
Q: Is there a Windows version available?
or not yet?
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Q: Can you record the screen and a webcam at the same time?
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Yes.
Q: Hello, I purchased without realizing it doesn't work with Windows, as it doesn't appear to be noted anywhere.
Can you please issue refund.
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Verified purchaser
I have same issue, waiting to hear back
Q: Can you give the option to make the webcam recording to circular shape instead of that boring rectangle
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Q: Able to use on mobile?
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Is this only for Mac ? Can i use on my windows laptop?
I bought it to pc and it's look like there is no support
Here to understand it as well.
Q: Will there be a windows version?
Filmage_Support
May 14, 2024A: Hello, we don't have windows version now. We have sent your suggestions to the relevant department and will list it in the future plan, please keep following us!
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Hi,
Do you have window version now or not yet?
When are you planning to list it?
Q: Can you blur out portions of the screen such as hiding a license key?
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Q: I appears that I can add a music track but it won't play.
I've tried a couple of different ways to add, but can't find a way to hear the music while the video plays. Still waiting for an answer from support.
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Hey there, this is Ron from AppSumo!
You may also reach out to support@appsumo.com if there is no reply from them and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
Verified purchaser
Finally got a response: "Sorry for the late response. It seems it simply doesn't do what it says it does. :(
I am forwarding your questions to our engineers.
We understand that the application crash you experienced is a serious problem, so we have sent your problem to our engineers and listed it as a priority for our update program. However, that program may take us quite some time to release a new version.
We apologize again for any inconvenience this may have caused. "
Q: Is there a difference between this Filmage Screen deal on AppSumo and the one on the bundled one on your ...
website (besides being bundled, of course)?
Share Filmage Screen
Q: Hello, Can you edit green screen videos with this tool?
I am currently recording videos in green screen and need to replace the background.
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Q: can it focus on a particular part of screen like camtasia does?
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Q: Is this software available on windows 11?
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Q: Hi there, Can I record speaker as well switch to screen sharing for explainer in this?
How to edit that or add logo? Speed of rendering? Can I record one to two hour length video?
Filmage_Support
May 15, 2024A: Hi,
Thank you for your message.
1) Yes, you can record speaker as well while recording.
2) After recording, you can continue edit your video in Filmage Screen.
3) Filmage Screen doesn't limit recording time, you can record one to two hour length video.
To get more info, please visit our website: https://www.filmagepro.com/filmagescreen, or you can contact us at: support@filmagepro.com. Thanks!
Share Filmage Screen
Q: Can I edit videos recorded on my iphone?
Filmage_Support
May 15, 2024A: Hello,
Thank you for your message, you can edit the videos after recording, and you can also upload a new video into Filmage Screen and edit it.
To get more info, please visit our website: https://www.filmagepro.com/filmagescreen, if you have any other questions, you can also contact us at: support@filmagepro.com. Thank you!
Share Filmage Screen
Q: I am having issues with the appsumo code.
When I try to redeem it, I get this error message (The license code is entered incorrectly. Please contact us or check the FAQ for more help)?
Filmage_Support
May 15, 2024A: Hello,
Thank you for your question. How to use license code, please refer to this FAQ: https://www.filmagepro.com/help/how-to-use-license-code. If there is still question, you can contact us at: support@filmagepro.com. To get more help, please refer to: https://www.filmagepro.com/filmagescreen/help.
Thanks!
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Verified purchaser
The app sumo code is not working. I got a 5 letter code from appsumo is that correct?
Hello,
Our license code should be 16 letters, you can contact appsumo support to check if they give the correct code to you. Or you can contact our support email: support@filmagepro.com. We'll check it for you.
Q: Hello people thanks for the great offer!
I still have a few questions:
1. is it possible to record with the program explanatory videos e.g. fr customers and for YouTube?
2. is it also possible that the mouse cursor makes waves when clicking on buttons or certain places, or with a colored dot or similar visual thing makes it clear to the viewer where the mouse was clicked?
Thanks a lot for the info! :)
Filmage_Support
May 15, 2024A: Hi, thank you for your question!
1. Yes, Filmage Screen can be a great tool to record the program explanatory videos, demo videos, online videos, etc.
2. Yes, Filmage Screen enables you to show cursor effects during recording so that the viewers can know where the mouse was clicked.
To get more info, you can visit our website: https://www.filmagepro.com/filmagescreen
If you have any other questions, you can also contact our support email: support@filmagepro.com
Share Filmage Screen
Q: does customized recording area mean it can crop any area on the screen and record?
Filmage_Support
May 15, 2024A: Hi,
Yes, you can record any area of your screen, full screen, specific window or any custom area. To get more info, please visit our website: https://www.filmagepro.com/filmagescreen. You can also contact our support team for further help: support@filmagepro.com
Share Filmage Screen