Fineguide Questions

Showing 1 - 20 of 55 questions

Q: Are you experiencing any site-issues?

Hi team
Looks like not even your support chat is working. Any issues?

Karla09587PLUSJan 16, 2025
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Q: GDPR compliance

Hello everyone,

Is there any news on this? A rough estimate of when we can expect GDPR compliance? Unfortunately it will not be possible to use Fineguide in the EU at all until then.
Thanks in advance for the answer!

OnFyreMarketingPLUSDec 16, 2024
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Founder Team
Liviu_Fineguide

Liviu_Fineguide

Dec 17, 2024

A: We are actively working on GDPR compliance and expect to finalize everything by the end of December or the first half of January at the latest.
We’ll keep you updated and let you know as soon as it’s ready.

Also, there are many more updates coming up this December as well. Stay tuned ❤️

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Q: Can I get support?

shouri6PLUSNov 16, 2024
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Q: can user upload file during chat?

Hi, is possible set fields where user can upload file during chat with AI agent and configure the AI Agent to reply by analyzing the files uploaded?

lupus-signorile-0cPLUSNov 7, 2024
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Q: How many domain names can I connect?

I am a graphic designer and web designer, and I find it interesting to offer an AI chatbot to my clients for their websites. Now my question is: How many chatbots can I create per website/domain in tier 3, and can I brand them to match the corporate identity (white label?) of that specific website?

Mark_SaldenPLUSOct 24, 2024
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Founder Team
Liviu_Fineguide

Liviu_Fineguide

Oct 25, 2024

A: You can connect any assistant to any website, and even the same assistant to multiple websites. With Tier 3 you have up to 50 assistants. The colors and branding can be modified form the asisstant's appearance tab, you are able to completely removed our branding, choose the chat template, and adjust the chat window to your own color scheme. It's all configurable. However, you will have to...

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