Fineguide

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    Create AI assistants for just about any role and integrate them into your website

    Nostalgia is all fun and games until your support response times feel slower than dial-up internet. (“Still waiting in line like it’s 1999.”)

    Customers expect immediate support, but you can’t afford to hire more support staff—and you definitely can’t handle it all on your own.

    If only you could train AI assistants to tackle a majority of customer inquiries, without breaking the bank or coding a thing.

    Say hello to Fineguide.

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    TL;DR

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    Create AI assistants for different roles and modify the branding—no prompt engineering required
    Let users request live agents by submitting support tickets within the platform

    At-a-glance

    Overview

    Fineguide lets you customize AI assistants to enhance customer interactions, reduce response times, and cut costs.

    Instant replies, always reliable

    Fineguide lets you create AI assistants designed for specific roles that instantly deliver contextually accurate answers.

    • Choose from a variety of AI models including Claude 3.5 Sonnet, GPT-4o, and Haiku
    • Train your AI assistant by uploading text files or entering URLs
    • Use assistants for tech support, customer service, or create your own custom role

    AI assistants

    Create AI assistants for tech support, customer service, sales questions, and more!

    Super easy to configure

    Fineguide’s “out-of-the-box” roles eliminate the need for prompt engineering, making it easy to customize AI assistants.

    • Change the profile picture, colors, and window design to align with your brand identity
    • Adjust persuasiveness and verbosity to make assistants chatty or matter-of-fact
    • Integrate AI assistants into your website for round-the-clock support

    Customization

    Customize everything from the background color to the AI’s personality.

    Connect users with live agents

    Even the best AI assistant can’t handle every issue, which is why Fineguide lets users request your support team with the built-in ticketing system.

    • Receive email notifications for every new ticket
    • Integrate with Zendesk or Help Scout so AI assistants can tackle even more inquiries

    Support tickets

    Users can still request support from live agents with the built-in ticketing system.

    Add dynamic widgets

    Best of all, you can enhance your AI assistants with a variety of widgets for richer, more personalized interactions.

    • Let users schedule calls using Calendly
    • Share real-time financial updates via TradingView
    • Provide directions to your brick-and-mortar with Google Maps

    Widgets

    Level up your AI assistant with multiple widgets, including Google Maps, YouTube, and Calendly.

    From tech support to sales, Fineguide’s AI assistants can be trained for just about any role using ready-made prompts and dynamic widgets.

    Service your customers day and night.

    Get lifetime access to Fineguide today!

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