Q: Miscellaneous Settings

Some questions:

1 - Is it possible to disable Ticket creation? I will not use this function in the chatbot: https://a.cl.ly/WnuWXvGm

2 - Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work.

Waldemar_RamosPLUSOct 23, 2024
Founder Team
Liviu_Fineguide

Liviu_Fineguide

Oct 23, 2024

A: Q: Is it possible to disable Ticket creation? I will not use this function in the chatbot
A: No, but we can add this to our change requests.

Q: Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work.
A: Yes, you need to provide it in markdown format, contact us at support@fineguide.ai and we'll help you. As an example try our mascot bot zeusthebigcat.com/chat and ask it to "give paw" 😀

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Posted: Oct 23, 2024

Thanks for the responses.

The gif I was referring to is in the profile photo: https://a.cl.ly/Kou8kLOA

See an example: https://vgrajuridico.com/

Where can I view improvement requests and also suggest some?

Founder
Posted: Oct 24, 2024

I belive the platform has a resize mechanism that’s why it converts GIF to jpeg format. Send the gif to our support and we’ll upload it manually