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Member since: Aug 2021Deals bought: 55
1 stars
1 stars
Posted: Jan 10, 2025

Basic plan has turned into free plan

I was hocked that the basic plan name has turned to become Free plan. All the videos I produce now have a watermark, and I should pay monthly to remove it..
Very disappointed!!!
I will return the product.

Founder Team
David_Lin

David_Lin

Jan 11, 2025

Please rest assured that the Basic plan has not been renamed or changed to the Free plan. If you have purchased the Basic plan, kindly double-check to ensure that:

- Your purchase code has been successfully activated.
- You’re logged into the correct account associated with your Basic plan.

If you’re unsure about any of these, feel free to send us your invoice and the code you used for activation at candy@flexclip.com, and we’ll be happy to assist you further.

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