FlexClip changed the plan in a bad way
Have been using FlexClip for 3 months, I have been satisfied with it so far.
However, I just noticed that FlexClip changed the plan of using AI tools from "count-based" to "credit-based" WITHOUT any communications.
for example, I bought tier 3, which had "Al text to image: 6,000 times per year" (AI text to image was just 1 of many promised features)
However, according to the latest credit based usage, my tier 3 account gets 9600 credits for a year, while each AI text to image use costs 2 credits, meaning I could only create 4800 images. Let alone the credits are shared by many other features such as noise removing.
As a result, the total services count I get was severely downgraded.
I would call it a scam.
AppSumo should not allow this kind of situations as a platform. Otherwise I would not buy any deals on AppSumo going forward.
David_Lin
Dec 30, 2024We sincerely apologize for any inconvenience caused by the transition to the AI credit-based system.
This update was made in response to user feedback, aiming to provide greater flexibility by enabling AI credits to be used across all AI tools, rather than being limited to the FlexClip video editor. Our ultimate goal is to enhance the product and better meet the evolving needs of our users.
While we sent out a newsletter to inform users about this change, we regret that our communication may not have reached you effectively. We will work on improving this in the future.
Your concerns are very important to us, and we deeply value your support. If there’s anything we can assist you with, please don’t hesitate to contact us at support@flexclip.com.