Missing basic functionality
I uploaded a PDF, and it is not clear. The company explained that the reason is that it has specialized fonts. So I can redo it with different fonts to make it work. Or I can use a more stable solution from other products here on AppSumo to get the job done.
hisumit
Aug 26, 2025Hello,
Thank you for reaching out and sharing your concerns. We appreciate your feedback about the PDF clarity issue you've encountered and understand the frustration it may cause.
From our discussion, it seems that the problem could be related more to the size of the fonts used in your document rather than their specialization. Smaller font sizes may not appear clearly on mobile devices when viewed in flip length, which can lead to disruption. I would recommend using a bit larger fonts to ensure better visibility on smaller screens.
To assist you further, could you please share some screenshots of the issue on your device? This will help us get a clearer understanding of the problem. Additionally, I'm available for a meeting to discuss this in more detail. Please feel free to book a meeting at your convenience.
If you have any more questions or need further assistance, don't hesitate to reach out.
Thank you again for choosing our service, and I look forward to resolving this issue together.
Sumit :)