Q: Can Tier 3 users buy extra Flowie credits or use BYOK?
I’m on AppSumo License Tier 3 and my account is active. The deal includes lifetime access and unlimited course builder, but my Flowie/AI Agent chat stopped while setting up an online course because I ran out of credits?
The credit cap was not clearly mentioned in the Tier 3 deal terms, so this is confusing for lifetime users. If AI assistance is needed to build courses, but usage stops unless we...
Founder Team
Stepan_Flowlance
May 18, 2026
A: Hey ZevsMatic, you're definitely right, and that's not the case at all.🙏🏻
We're not forcing you into a subscription to use Courses. You paid for unlimited Courses on Tier 3, and that's exactly what you should get - no AI credits required, 🙌 We already replied in DMs, but to confirm here too: Courses are listed as unlimited and you should be able to launch them without needing AI credits....
And the same goes (as to my previous response) to Email Sequences and Community modules due to usage costs for emailing costs. It especially grows with active communities and more members. I hope this explanation make sense for you. I can get you on free 7 days trial for our stand alone plan, just to try it out, and then you can go back to the Appsumo plan if that's not the fit for you. 🙏🏻 Steve
Data Processing Agreement (DPA / AVV): As an EU-based user, I'm required under Art. 28 GDPR to sign a Data Processing Agreement with any processor handling my customers' personal data. Where can I download or sign the Flowlance DPA?
Founder Team
Stepan_Flowlance
May 18, 2026
A: Hey HeadPhone,
thanks for reaching out! I have send you the DPA to your email.
If you have any other questions, please reach out 😊 Steven
Q: Questions about Flowlance Tier 1 (2025) features and possible upgrade
Hello, I purchased Flowlance on AppSumo some time ago, when only the $19 Tier was available. I haven't actively used it yet, and I'm unsure whether some advertised features are missing because I'm on the old Tier 1, or because they aren't part of Flowlance at all. Could you please clarify the following: GDPR / Cookie consent banner: The AppSumo Q&A confirms GDPR compliance (great, since you're...
Founder Team
Stepan_Flowlance
May 18, 2026
A: Hey HeadPhone, thanks for your patience!
Here are all the answers one by one.
GDPR / Cookie consent: Flowlance is fully GDPR compliant. We don't have a native cookie banner yet, but every store comes with an auto-generated Privacy Policy that covers all required GDPR disclosures (data processing, retention, user rights, third-party sharing).
Bank transfer is currently available only for the...
Hi What does the affiliate means in the details? each tier has a different %
Founder Team
Stepan_Flowlance
May 6, 2026
A: Hey WhateverWEB, thanks for the question! Different % for the affiliate means the higher plan you have > higher affiliate reward commissions you get. So you can recommend Flowlance to a friend with your affiliate link and if you are on Tier 3 plan, you will get 30% from the Flowlance subscriptions each month :)
Let me know if you have any other questions please! Steven
Q: Hi, I have tier 1, can it be combined and upgraded to tier 3 if I will get additional tier 2?
I got tier 1 in August 2025. I would like to by tier 2 now and combine both purchases to tier 3. Thank you.
Founder Team
Stepan_Flowlance
Apr 29, 2026
A: Hello ilonarakaus, thanks for reaching out!
Unfortunately, combining a tier from a previous campaign (August 2025) with the current campaign isn't possible, as AppSumo's system doesn't support pro-rated upgrades between different campaigns.
But we can still solve this for you! Here is what we can do:
A) We can manually refund your original Tier 1 purchase. Once you get that money back, you...
Q: Can Tier 3 users buy extra Flowie credits or use BYOK?
I’m on AppSumo License Tier 3 and my account is active. The deal includes lifetime access and unlimited course builder, but my Flowie/AI Agent chat stopped while setting up an online course because I ran out of credits?
The credit cap was not clearly mentioned in the Tier 3 deal terms, so this is confusing for lifetime users. If AI assistance is needed to build courses, but usage stops unless we...
Stepan_Flowlance
May 18, 2026A: Hey ZevsMatic, you're definitely right, and that's not the case at all.🙏🏻
We're not forcing you into a subscription to use Courses.
You paid for unlimited Courses on Tier 3, and that's exactly what you should get - no AI credits required, 🙌
We already replied in DMs, but to confirm here too: Courses are listed as unlimited and you should be able to launch them without needing AI credits....
Share Flowlance
Verified purchaser
Important features like Email Sequence and community are behind subscription wall, even for top tier :(
And the same goes (as to my previous response) to Email Sequences and Community modules due to usage costs for emailing costs. It especially grows with active communities and more members.
I hope this explanation make sense for you. I can get you on free 7 days trial for our stand alone plan, just to try it out, and then you can go back to the Appsumo plan if that's not the fit for you. 🙏🏻
Steve
Q: GDPR Data Processing Agreement (DPA / AVV)
Data Processing Agreement (DPA / AVV): As an EU-based user, I'm required under Art. 28 GDPR to sign a Data Processing Agreement with any processor handling my customers' personal data. Where can I download or sign the Flowlance DPA?
Stepan_Flowlance
May 18, 2026A: Hey HeadPhone,
thanks for reaching out!
I have send you the DPA to your email.
If you have any other questions, please reach out 😊
Steven
Share Flowlance
Q: Questions about Flowlance Tier 1 (2025) features and possible upgrade
Hello,
I purchased Flowlance on AppSumo some time ago, when only the $19 Tier was available. I haven't actively used it yet, and I'm unsure whether some advertised features are missing because I'm on the old Tier 1, or because they aren't part of Flowlance at all.
Could you please clarify the following:
GDPR / Cookie consent banner: The AppSumo Q&A confirms GDPR compliance (great, since you're...
Stepan_Flowlance
May 18, 2026A: Hey HeadPhone, thanks for your patience!
Here are all the answers one by one.
GDPR / Cookie consent:
Flowlance is fully GDPR compliant. We don't have a native cookie banner yet, but every store comes with an auto-generated Privacy Policy that covers all required GDPR disclosures (data processing, retention, user rights, third-party sharing).
Bank transfer is currently available only for the...
Share Flowlance
Q: What does the affiliate means in the details?
Hi What does the affiliate means in the details?
each tier has a different %
Stepan_Flowlance
May 6, 2026A: Hey WhateverWEB, thanks for the question!
Different % for the affiliate means the higher plan you have > higher affiliate reward commissions you get.
So you can recommend Flowlance to a friend with your affiliate link and if you are on Tier 3 plan, you will get 30% from the Flowlance subscriptions each month :)
Let me know if you have any other questions please!
Steven
Share Flowlance
Q: Hi, I have tier 1, can it be combined and upgraded to tier 3 if I will get additional tier 2?
I got tier 1 in August 2025. I would like to by tier 2 now and combine both purchases to tier 3. Thank you.
Stepan_Flowlance
Apr 29, 2026A: Hello ilonarakaus, thanks for reaching out!
Unfortunately, combining a tier from a previous campaign (August 2025) with the current campaign isn't possible, as AppSumo's system doesn't support pro-rated upgrades between different campaigns.
But we can still solve this for you! Here is what we can do:
A) We can manually refund your original Tier 1 purchase. Once you get that money back, you...
Share Flowlance