It's a bit wired that after paying for the tool, someone is still stuck with the Flowlance branding on the store and emails. Plus there is no higher plan on AppSumo to address this.
Please look into this because it is a deal breaker for many.
Maybe not the entire white-label feature, but if I have paid for a tool, I should be able to control what my customers see.
A: Hey, thanks for the honest feedback, you're right, the branding part made the deal a bit confusing.
We're already working with AppSumo on new plans to fix these pain points, including better options for removing branding. Some of the earlier upgrade paths weren’t well thought out, and we’re now trying to clean that up.
Paying on appsumo and being stuck with product branding is very unusual.
Q: Doesn't Come Up When Searched
Hi this offer nor the product comes up for me when I search it in the top search bar. Is that happening to everyone else or how are you finding it here? I came through a facebook ad link to get here but when typing to search it says the no product found error message and shows other related products as it never existed on Appsumo. Just curious to why not. Thanks
We're currently part of a special ad campaign with AppSumo, which means the product isn’t listed in the public marketplace just yet, that’s why it doesn’t show up when you search.
But don’t worry, that will change soon. We’re working on getting it live in the main search too.
Hello, I have had these tools for 8 months. People click on my link when the customer tries to pay for my products. I don't have access; they told me I have to get a personal PayPal account. I have that already, and I have a business account. I cannot connect that to people paying me.cts I dont have access the told me I have to get a personal paypal account i hve that already and I have a business account I cannot connect that to people pay me
A: Hi, I won’t name you here out of respect, but let’s be honest – we’ve chatted many times in Meta DMs. So the idea that we don’t communicate is just not true.
Also, this deal has only been live on AppSumo since April – that’s around 4–5 months, not 8. That's the fact, so stop lying please.
As we discussed in DMs: You can’t buy your own product through your own PayPal link. That’s how PayPal...
Anytime you contact support, they don't reply to me. Don't listen to what they told you; this is not true. That's why I'm trying to find another place.e that why I trying find a orthr place
You pay for these tools; you cannot get any service on them. Stop buying these tools. Thank you, guys.
Q: include white label for old appsumo users and not include it for new is not fair
Including white label for old AppSumo users and not for new ones is not fair. How can you hope to have a good reputation with AppSumo users when those who bought Flowlance in June get the white label feature, while those who purchase it after June 21 do not? This clearly creates disorder within the lifetime deal community and may lead to dissatisfaction among new customers. Such inconsistency can result in negative word-of-mouth, ultimately harming the trust and loyalty of the user base. It is important to maintain fairness to ensure a positive and cohesive experience for all users moving forward.
A: Hey Juba, thanks for the question. You’re right, it’s not ideal when things shift like this. The white-label feature started as part of a special AppSumo deal, and since then we’ve grown, added more features, and expanded what white-label means.
The recent change is part of preparing for something bigger we’re working on. Some adjustments are also just system limitations as we expand tiers...
I also noticed this is your third comment raising some concerns. Just as a reminder: if Flowlance doesn’t fit your use cases, AppSumo offers refunds anytime. It’s totally okay if the platform isn’t the right fit for everyone.
Q: Curious about change. Did anything change? What did? Inquiry Regarding Lifetime Deal Terms and White-Labeling?
Hello Flowlance Team,
I purchased your Lifetime Deal on June 4th and was recently reviewing the current reviews. I noticed there have been some changes to the plan structure.
Could you please confirm that my original deal is remains unaffected by these updates? I want to ensure I still have access to all the features that were promised at the time of my purchase, specifically including white-labeling.
A: Hey Jamoooret, thanks for the question. Good question and short answer is: yes, absolutely.
We did make some slight changes to our regular pricing outside of AppSumo. But we’re fully respecting all promises made during your purchase.
If you bought before July 21, 2025, your original deal still includes white-label. Please reach out to us at info@flowlance.com and we’ll make sure your...
Q: Removing branding
It's a bit wired that after paying for the tool, someone is still stuck with the Flowlance branding on the store and emails. Plus there is no higher plan on AppSumo to address this.
Please look into this because it is a deal breaker for many.
Maybe not the entire white-label feature, but if I have paid for a tool, I should be able to control what my customers see.
Patrik_Flowlance
Sep 18, 2025A: Hey, thanks for the honest feedback, you're right, the branding part made the deal a bit confusing.
We're already working with AppSumo on new plans to fix these pain points, including better options for removing branding. Some of the earlier upgrade paths weren’t well thought out, and we’re now trying to clean that up.
Thanks!
Share Flowlance
Verified purchaser
Paying on appsumo and being stuck with product branding is very unusual.
Q: Doesn't Come Up When Searched
Hi this offer nor the product comes up for me when I search it in the top search bar. Is that happening to everyone else or how are you finding it here? I came through a facebook ad link to get here but when typing to search it says the no product found error message and shows other related products as it never existed on Appsumo. Just curious to why not. Thanks
Patrik_Flowlance
Sep 18, 2025A: Hi Matthew! Great question.
We're currently part of a special ad campaign with AppSumo, which means the product isn’t listed in the public marketplace just yet, that’s why it doesn’t show up when you search.
But don’t worry, that will change soon. We’re working on getting it live in the main search too.
Share Flowlance
Q: Payment issued
Hello, I have had these tools for 8 months. People click on my link when the customer tries to pay for my products. I don't have access; they told me I have to get a personal PayPal account. I have that already, and I have a business account. I cannot connect that to people paying me.cts I dont have access the told me I have to get a personal paypal account i hve that already and I have a business account I cannot connect that to people pay me
Patrik_Flowlance
Sep 18, 2025A: Hi, I won’t name you here out of respect, but let’s be honest – we’ve chatted many times in Meta DMs. So the idea that we don’t communicate is just not true.
Also, this deal has only been live on AppSumo since April – that’s around 4–5 months, not 8. That's the fact, so stop lying please.
As we discussed in DMs:
You can’t buy your own product through your own PayPal link. That’s how PayPal...
Share Flowlance
Verified purchaser
Anytime you contact support, they don't reply to me. Don't listen to what they told you; this is not true. That's why I'm trying to find another place.e that why I trying find a orthr place
Verified purchaser
You pay for these tools; you cannot get any service on them. Stop buying these tools. Thank you, guys.
Q: include white label for old appsumo users and not include it for new is not fair
Including white label for old AppSumo users and not for new ones is not fair. How can you hope to have a good reputation with AppSumo users when those who bought Flowlance in June get the white label feature, while those who purchase it after June 21 do not? This clearly creates disorder within the lifetime deal community and may lead to dissatisfaction among new customers. Such inconsistency can result in negative word-of-mouth, ultimately harming the trust and loyalty of the user base. It is important to maintain fairness to ensure a positive and cohesive experience for all users moving forward.
Patrik_Flowlance
Aug 27, 2025A: Hey Juba, thanks for the question.
You’re right, it’s not ideal when things shift like this. The white-label feature started as part of a special AppSumo deal, and since then we’ve grown, added more features, and expanded what white-label means.
The recent change is part of preparing for something bigger we’re working on. Some adjustments are also just system limitations as we expand tiers...
Share Flowlance
I also noticed this is your third comment raising some concerns. Just as a reminder: if Flowlance doesn’t fit your use cases, AppSumo offers refunds anytime. It’s totally okay if the platform isn’t the right fit for everyone.
Q: Curious about change. Did anything change? What did? Inquiry Regarding Lifetime Deal Terms and White-Labeling?
Hello Flowlance Team,
I purchased your Lifetime Deal on June 4th and was recently reviewing the current reviews. I noticed there have been some changes to the plan structure.
Could you please confirm that my original deal is remains unaffected by these updates? I want to ensure I still have access to all the features that were promised at the time of my purchase, specifically including white-labeling.
Thank you ahead for your clarification.
Stepan_Flowlance
Aug 26, 2025A: Hey Jamoooret, thanks for the question.
Good question and short answer is: yes, absolutely.
We did make some slight changes to our regular pricing outside of AppSumo. But we’re fully respecting all promises made during your purchase.
If you bought before July 21, 2025, your original deal still includes white-label.
Please reach out to us at info@flowlance.com and we’ll make sure your...
Share Flowlance