Q: How to migrate subscription to another device

Hey Team

I have mailed you on cs@gemoo.com to change the subscription or share the code to activate the subscription on another device as I have changed my laptop. Waiting for a reply

104464636362706626978Jan 3, 2025
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Posted: Jan 4, 2025

I have been mailing daily but no reply!!

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Posted: Jan 8, 2025

It's still being worked on there was an update just recently.

I've had a reply and my account binding was reset so that I can refund my PC.
I went this route

https://my.imobie.com/support/create_ticket.php

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Verified purchaser

Posted: Jan 6, 2025

I'm in a similar boat, and just sent a support ticket due to a hardware component change im "beyond the activated devices"
will keep an update if i hear anything back from iMobie

Posted: Jan 7, 2025

It's been more than 4 days but no reply from the team on email, can't find any telegram group. Is the team still working on it? or money got wasted?