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Verified purchaser

Member since: Jul 2014Deals bought: 297
1 stars
1 stars
Posted: Oct 23, 2024

App is unusable and support is none-existent

All started off ok.

Then there was a bug that made the software completely unusable.

Support were really slow at first. Like 2 weeks to say "try using it again" - of course it didn't work. They didn't fix anything.

Now, support is completely ghosting its users.

They dragged this BS out so long that I'm beyond the refund time limit.

Absolute scumbags.

Founder Team
FocuSee

FocuSee

Nov 5, 2024

Hi there,

Sorry for any inconvenience caused, please contact our CS team via cs@gemoo.com if you have any technical issues, and they will promptly help you.

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