I submitted a support request through your website yesterday and also sent an email, but I haven’t received a response yet. Could you please check it when you have a chance?
Can we stack another Tier3 of Followr Studio on top of our existing Tier3 Followr Studio?
Founder Team
MarcosfromFollowr
Jun 12, 2026
A: No. Studio tiers work as standalone licenses, not stackable codes, so you can’t add a second Tier 3 on top of your current one. Tier 3 is already the full deal. You could add credit package on top on the license. That said, I love that you want more capacity. I’m noting it as feedback and we’ll look at whether we can offer additional licenses down the line.
for videos, do you have the ability to upload audio and reference image (character sheet) to use for the generated scene?
Founder Team
MarcosfromFollowr
Jun 12, 2026
A: Reference image / character image — yes, you can upload that to guide the generated scene. Audio upload for sync isn’t supported yet. It’s on our radar though — you’re not the first to ask, so we’re actively looking at how to bring it in.
Do I understand correctly that I do not need the Followr Studio if I previously purchased Followr Tier 10?
Founder Team
MarcosfromFollowr
Jun 11, 2026
A: In your case It’s an upgrade, not a replacement. What you already have doesn’t change — your current tier keeps working exactly as it does now.
But if you want Studio features and the AI models (video, avatars), then yes, you’ll need it. Think of it as an improvement on top of what you already have, not something that replaces it.
Just make sure to redeem it into the same account so...
Q: About the membership system
I submitted a support request through your website yesterday and also sent an email, but I haven’t received a response yet. Could you please check it when you have a chance?
MarcosfromFollowr
Jun 12, 2026A: Yes. Try sending at [email protected]
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Verified purchaser
I sent a email. Thank you so much.
Q: Stacking Followr Studio
Can we stack another Tier3 of Followr Studio on top of our existing Tier3 Followr Studio?
MarcosfromFollowr
Jun 12, 2026A: No. Studio tiers work as standalone licenses, not stackable codes, so you can’t add a second Tier 3 on top of your current one. Tier 3 is already the full deal. You could add credit package on top on the license.
That said, I love that you want more capacity. I’m noting it as feedback and we’ll look at whether we can offer additional licenses down the line.
Share Followr Studio
Q: Audio sync?
for videos, do you have the ability to upload audio and reference image (character sheet) to use for the generated scene?
MarcosfromFollowr
Jun 12, 2026A: Reference image / character image — yes, you can upload that to guide the generated scene.
Audio upload for sync isn’t supported yet. It’s on our radar though — you’re not the first to ask, so we’re actively looking at how to bring it in.
Share Followr Studio
Q: Existing Followr client
Do I understand correctly that I do not need the Followr Studio if I previously purchased Followr Tier 10?
MarcosfromFollowr
Jun 11, 2026A: In your case It’s an upgrade, not a replacement. What you already have doesn’t change — your current tier keeps working exactly as it does now.
But if you want Studio features and the AI models (video, avatars), then yes, you’ll need it. Think of it as an improvement on top of what you already have, not something that replaces it.
Just make sure to redeem it into the same account so...
Share Followr Studio
Q: Credit Usage Costs?
I know it will vary by model, video length, etc., but can you give us an estimate?
MarcosfromFollowr
Jun 11, 2026A: Happy to give you a rough idea. It does vary by model and length, but here are typical ranges:
Viral shorts (image-based, with editing/transitions/subtitles):
• Short (~15–30 sec): ~225 credits
• Medium (~45–60 sec): ~400 credits
• Long (90 sec+): ~600+ credits
Avatar videos (fully generated, with subtitles and AI voices): a 15-sec clip runs ~450 credits, plus ~25 once to create the...
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