latifQ: Can't Access- Account - HELP
I apologize for raising a technical issue, but is anyone else experiencing difficulties accessing their accounts? I keep facing a subscription pop-up that blocks my entry to my clients’ accounts. I've already reached out to the founder via email and am awaiting a response. Unfortunately, it's the second day.
For the record, I hold Tier 10.
MarcosfromFollowr
Jul 14, 2025A: If you reached out by email, I’ll definitely reply there — I’ve received your message and will be responding with a solution shortly.
Sometimes it can take a day or two to get through all support emails, but I always reply.
Thanks for your patience, and I’ll follow up directly by email.
All my uploaded media is gone and it won't let me upload anything else.
We're aware of a similar report from Friday and are currently investigating what might be causing this issue. In the meantime, please try logging out and logging back in to see if that helps. Either way, we’re working on it and will have it resolved as soon as possible.
Verified purchaser
Thank you for your prompt response. I truly appreciate it! I'm happy to report that the account is operating smoothly.
We’ve been working on this throughout the morning, so we’re really glad to hear everything’s running smoothly again! If you have a moment, leaving a quick review would mean a lot to us it really helps.