Q: Urgent: White-Labeling, Subscription Visibility, and Missing Features
I’m very disappointed with the current state of the platform. Why is it still not fully white-labeled? This was a key expectation and it is not acceptable. What happened to messages and comments? They appear to be missing or not working properly.
I also do not understand why we now have to pay separate subscriptions for API access and the new Studio. I was already forced to pay for a subscription...
Founder Team
MarcosfromFollowr
May 2, 2026
A: Hi, Thanks for your message. I understand your frustration, and I’m sorry for the experience you're having. Let me clarify what’s going on and help you get this resolved quickly. First, regarding white-labeling: we’ve actually made significant progress here. We’ve added CNAME support and more customization options to move closer to a fully white-labeled experience. That said, I understand it...
In your case, since you added Studio to your deal, the idea is that you should be able to access everything within the same account, with credits included as well. We’re working toward fully integrated product accounts—potentially offering this more broadly via AppSumo—but you already have that setup. So there’s clearly an error here that we need to fix.
Hi, I purchased serveral month ago Tier 2. Now trying to keep it going. But always get this:
I Text Generation Error: HTTP request returned status code 429: { "error": { "message": "You exceeded your current quota, please check your plan and billing details. For more inf (truncated...) Word credits have not been deducted from your account.
Help funktion directed to an empty padge ...
So whats going on?
Founder Team
MarcosfromFollowr
Apr 10, 2026
A: Hi,
Thanks a lot for flagging this we’ve already fixed the issue on our side.
Regarding the empty Help page, that’s unusual. I’m not seeing the same behavior, but I’ll personally look into it to make sure it’s resolved.
Also, just so you know, Tier 2 is still a solid plan. We’re actually planning to come back to AppSumo soon, so hopefully we’ll have more updates there as well.
Q: When will "New AI avatar and video generation feature" be included for AppSumo customers?
Will the new AI avatar and video generation feature be made available to AppSumo customers? If so, what’s the expected timeline and which tiers will be eligible?
Founder Team
MarcosfromFollowr
Apr 10, 2026
A: I get the frustration — totally fair, especially given what’s been happening with many LTDs lately.
We’ve always said the goal isn’t to burn out or go under by offering LTDs. That said, we do want to find a way to bring these new features to AppSumo users as well — but in a sustainable way that actually lasts long term.
We’re actively working on that, so hopefully we’ll have updates soon. To...
When you say "but in a sustainable way that actually lasts long term." do you mean, more profitable for you? You see, those founders who show appreciation to early adopters they support by either offering "Add Ons": One, Free of charge(often times these founders thank early adopters, and Do Not Upsell) Two, Charge the actual cost, Three, Charge at a level where they can enjoy good margins
Q: Are you seriously blocking LTD subscribers from new features?
Legitimate question. Do you think it's ethical to take the money that LTD buyers invested, use it develop new features, and then not offer those features to LTD buyers?
Founder Team
MarcosfromFollowr
Feb 9, 2026
A: We are not blocking LTD users from new features. We continue to ship and release product functionality for all plans, including LTD. A very recent example is the BlueSky integration, which is also available to LTD users.
What does need to be clarified is the difference between product features and services that generate ongoing, real costs. We keep building and releasing new features, but it...
Moreover, they have cut functionality for old clients; it’s only a matter of time before there’s nothing left. I believe I have lost money, but they also won’t be able to continue existing if they keep this up! The strictest measures are applied to such dishonest companies! I strongly advise changing the policy regarding clients; if I have lost 16 codes, then this will definitely not end well!
We have not removed core functionality from old or LTD users. What we cannot do is offer unlimited or auto-renewing AI credits to users who paid once. AI features consume real tokens and credits with ongoing costs — that’s how AI works.
To keep things fair and sustainable, we introduced BYO API keys, so all users, including LTDs, can access the same AI features
To keep things fair and sustainable, we introduced BYO API keys, so all users, including LTDs, can access the same AI features while covering their own usage costs.
Please avoid spreading misleading claims that lack technical or economic logic. Followr remains actively developed and transparent about how these features work.
You probably should have thought about that before you made the promises you did in the LTD. And then continue to to try and justify your exclusion of LTD holders by saying that it is standalone and separate. It's not and if you look the legal definition of that, you know it's not.
I don’t even listen to what they say—people can say one thing and do something completely different! Reviews are really what you should be paying attention to!
I’ll wait a little longer, and if the situation doesn’t change, we’ll take action—it’s up to you whether you keep making things worse or finally take control of the situation! I get that having the key is good, but even with the key there are strict limitations on using the platform and it’s only getting worse; are you cherry-picking what people write to you, or am I missing something?
We don’t offer what we can’t support. What we are doing—and have always said—is working on bringing it back here in a sustainable way. There may be updates soon for LTDs regarding this!!!
What's really disturbing is how often this is happening in many LTDs purchased on AppSumo. Go check out r/AppSumo on Reddit to see how many complaints are there. It's becoming a daily thing.
With all due respect, you know what the noises are about! You choose to ignore it while it is that you that caused it. And You are acting like as if "You are a Victim"???
Wow... quite surprising how you draw the line and act defensive always!!! You know what is the right answer than that! Hope you'll be more professional.
Q: Urgent: White-Labeling, Subscription Visibility, and Missing Features
I’m very disappointed with the current state of the platform. Why is it still not fully white-labeled? This was a key expectation and it is not acceptable. What happened to messages and comments? They appear to be missing or not working properly.
I also do not understand why we now have to pay separate subscriptions for API access and the new Studio. I was already forced to pay for a subscription...
MarcosfromFollowr
May 2, 2026A: Hi,
Thanks for your message. I understand your frustration, and I’m sorry for the experience you're having. Let me clarify what’s going on and help you get this resolved quickly.
First, regarding white-labeling: we’ve actually made significant progress here. We’ve added CNAME support and more customization options to move closer to a fully white-labeled experience. That said, I understand it...
Share Followr
In your case, since you added Studio to your deal, the idea is that you should be able to access everything within the same account, with credits included as well.
We’re working toward fully integrated product accounts—potentially offering this more broadly via AppSumo—but you already have that setup. So there’s clearly an error here that we need to fix.
Hi Marcos,
Thank you for your response. I have sent you an email directly with the full details and the issues I am still experiencing.
Please review it, as this is very important and urgent for me.
Best regards,
Q: Not working .... whats on?
Hi,
I purchased serveral month ago Tier 2. Now trying to keep it going. But always get this:
I Text Generation Error:
HTTP request returned status code 429: { "error": { "message": "You exceeded your current quota, please check your plan and billing details. For more inf (truncated...)
Word credits have not been deducted from your account.
Help funktion directed to an empty padge ...
So whats going on?
MarcosfromFollowr
Apr 10, 2026A: Hi,
Thanks a lot for flagging this we’ve already fixed the issue on our side.
Regarding the empty Help page, that’s unusual. I’m not seeing the same behavior, but I’ll personally look into it to make sure it’s resolved.
Also, just so you know, Tier 2 is still a solid plan. We’re actually planning to come back to AppSumo soon, so hopefully we’ll have more updates there as well.
Let me know...
Share Followr
Q: When will "New AI avatar and video generation feature" be included for AppSumo customers?
Will the new AI avatar and video generation feature be made available to AppSumo customers? If so, what’s the expected timeline and which tiers will be eligible?
MarcosfromFollowr
Apr 10, 2026A: I get the frustration — totally fair, especially given what’s been happening with many LTDs lately.
We’ve always said the goal isn’t to burn out or go under by offering LTDs. That said, we do want to find a way to bring these new features to AppSumo users as well — but in a sustainable way that actually lasts long term.
We’re actively working on that, so hopefully we’ll have updates soon. To...
Share Followr
When you say "but in a sustainable way that actually lasts long term." do you mean, more profitable for you? You see, those founders who show appreciation to early adopters they support by either offering "Add Ons":
One, Free of charge(often times these founders thank early adopters, and Do Not Upsell)
Two, Charge the actual cost,
Three, Charge at a level where they can enjoy good margins
Q: Are you planning to come back?
Hello, are you planning to come back? I bought 8 codes, I would like to buy the ones that are missing to have them all.
MarcosfromFollowr
Feb 3, 2026A: We’re not sure yet, as it doesn’t depend on us.
Please email [email protected] and let him know what you're looking for
Share Followr
Q: Are you seriously blocking LTD subscribers from new features?
Legitimate question. Do you think it's ethical to take the money that LTD buyers invested, use it develop new features, and then not offer those features to LTD buyers?
MarcosfromFollowr
Feb 9, 2026A: We are not blocking LTD users from new features. We continue to ship and release product functionality for all plans, including LTD. A very recent example is the BlueSky integration, which is also available to LTD users.
What does need to be clarified is the difference between product features and services that generate ongoing, real costs. We keep building and releasing new features, but it...
Share Followr
Moreover, they have cut functionality for old clients; it’s only a matter of time before there’s nothing left. I believe I have lost money, but they also won’t be able to continue existing if they keep this up! The strictest measures are applied to such dishonest companies! I strongly advise changing the policy regarding clients; if I have lost 16 codes, then this will definitely not end well!
That statement is not accurate.
We have not removed core functionality from old or LTD users. What we cannot do is offer unlimited or auto-renewing AI credits to users who paid once. AI features consume real tokens and credits with ongoing costs — that’s how AI works.
To keep things fair and sustainable, we introduced BYO API keys, so all users, including LTDs, can access the same AI features
To keep things fair and sustainable, we introduced BYO API keys, so all users, including LTDs, can access the same AI features while covering their own usage costs.
Please avoid spreading misleading claims that lack technical or economic logic. Followr remains actively developed and transparent about how these features work.
You probably should have thought about that before you made the promises you did in the LTD. And then continue to to try and justify your exclusion of LTD holders by saying that it is standalone and separate. It's not and if you look the legal definition of that, you know it's not.
I don’t even listen to what they say—people can say one thing and do something completely different! Reviews are really what you should be paying attention to!
I’ll wait a little longer, and if the situation doesn’t change, we’ll take action—it’s up to you whether you keep making things worse or finally take control of the situation! I get that having the key is good, but even with the key there are strict limitations on using the platform and it’s only getting worse; are you cherry-picking what people write to you, or am I missing something?
I wanted to help, but you’re destroying yourselves!
This is SO WRONG, you took advantage of Appsumo deal and Exclude AI Features as a Separate products. Shame on you!
We don’t offer what we can’t support. What we are doing—and have always said—is working on bringing it back here in a sustainable way. There may be updates soon for LTDs regarding this!!!
What's really disturbing is how often this is happening in many LTDs purchased on AppSumo. Go check out r/AppSumo on Reddit to see how many complaints are there. It's becoming a daily thing.
And do you not see what the complaints about??? And you just draw the line at your convenient level for your Fixed Profit???
With all due respect, you know what the noises are about! You choose to ignore it while it is that you that caused it. And You are acting like as if "You are a Victim"???
I’ve always said the goal isn’t to burn out or go under by offering LTDs.
That said, we do want to keep building and potentially offer something sustainable around the new features. Just want to make sure we do it the right
Wow... quite surprising how you draw the line and act defensive always!!! You know what is the right answer than that! Hope you'll be more professional.
I never meant to come across as disrespectful, and I’m sorry if it felt that way.
Sometimes my own frustration shows, especially given how many hours and how much effort I put into the product—but that’s on me, not on you.
I really appreciate your feedback and will make sure to communicate more clearly and professionally going forward.