Q: Hello I noticed that you've added new AI models, including image models but placed them behind a new paywall called "Followr Plus."
The deal terms above state that we'll get "Access to all current and future AI models"
Additionally, in your other replies, you state, "Our intention is always to upgrade accounts with more and better features, not to diminish the value for our users. That's what we've been doing since we launched here on AppSumo."
However, this clearly contradicts that. Could you provide some Clarification?
MarcosfromFollowr
Jul 16, 2024A: Hey!
Most of the latest AI models introduced in recent months are too expensive to include them in our current pricing model. However, in response to numerous requests from our users who have expressed great interest in these advanced functionalities, we have decided to offer them anyway. The costs associated with these technologies are very high and unsustainable for us. To make them viable, we have decided to give each user the freedom to choose whether or not to use these new tools based on their individual needs. If this is to expensive for you as well, don’t worry—you can continue using the platform as before without any changes.
We’ve also implemented Claude 3, which, after extensive testing, we found to be even better than GPT-3.5 without incurring extra costs . Hopefully, the companies providing the latest LLM models will consider lowering their prices in the future. In the coming weeks, we will be analyzing new AI models similar to Claude 3.
Additionally, we have introduced Autopilot and new AI tools. In the next few days, we will also be rolling out the Social Hub.
We are very happy with the AppSumo community and are committed to providing high-quality social media management tools to all of our users. We will continue to develop and offer new tools based on your requests and feedback.
sascha.keller
Verified purchaser
Tier 3 here and also more than confused. Hopefully, this is by mistake and to be fixed very soon @Followr. Cause thats what the credits are for in the first place - not further plans on top of current appsumo plans.
And charging 10x credits for ChatGPT 4o/Claude 3 vs Chat GPT 3.5 words is already more than enough....(API costs are actually NOT 10x higher)
christian814PLUSI was about to move over .. but this is concerning .. please answer ASAP
loud_beachVerified purchaser
I would also like to know why the agreement was so casually broken. There is too much of this in the Appsumo and LTD space.
sebastien10PLUSVerified purchaser
They're trying to get $99.00 per user to keep it running...maybe.. !
Verified purchaser
Any creator should know that you cannot survive unless you have a good subscription game. If one doesn't fully develop a sales ecosystem, then how can one expect to survive?
DVbizPLUSVerified purchaser
such a shame there is no transparency from this company - if things like this happen now, imagine what they will do once the appsumo deal is over, I am considering a refund whist I can :-(
sebastien10PLUSVerified purchaser
i cannot anymore ..
Antani5722PLUSVerified purchaser
I had already purchased it when they first came out. I even added 5 tacos (now 1). I could never use it because chatgpt 3.5 writes nonsense. I am deeply disappointed. They invented the plus member to make you pay monthly and cancel the LTD offer. With 3.5, it is unusable.
dh20PLUSVerified purchaser
Thank you for the explanation. Given the statement about having access to all current and future AI models in the deal terms, could you please elaborate on how this aligns with the new paywall for certain AI models in 'Followr Plus'? It would be helpful to understand the specifics of accessing these models under the current arrangement. Thank you.
info5127PLUSVerified purchaser
I think it's cheeky to claim “Access to all current and future AI models” and then disappoint customers like this!
JustWarVerified purchaser
Just give us TRUE BYOK. Just about every other AI company out there that creates content for you in some way has an option for the user to incur their own API cost at no additional cost in the product. The very few companies who charge credits on top of the user's API cost are only in it for the money and not producing something the user is proud to use. Also the Image recognition sucks.
MrNan
DatSumo