Q: Unable to login

Can someone please assist? I'm unable to login - tried via email using the link and get the URL via email but it makes me go through the start-up wizard as if I don't have an account but I do - https://prnt.sc/D2YqUZDxi-Tg. I was using it with no problem until I change my laptops and now I'm unable to login with valid credentials - there's no URL to reset password which is how I used to login but now I can't login via email but when I do via password it treats me as a new user - thanks.

guanajarrinSep 12, 2025
Founder Team
MarcosfromFollowr

MarcosfromFollowr

Sep 12, 2025

A: Hi guanajarrin, thanks for reporting this.

Can you please send me an email at marcos.d@followr.ai
with your case? I’ll follow it more closely from there and help you get back into your account.

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Posted: Sep 12, 2025

Thanks MarcosfromFollowr.

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