Is there a super admin capability that allows one admin to add other admins, without the other admins being able to remove the super admin?
Founder Team
Adrian-forento.io
Feb 3, 2026
A: Hey uptospeed, thank you for the question.
Yes, the person who creates the academy is a super admin by default, but it can be reassigned by the super admin at any time. No other admins can remove the super admin, of course.
Feel free to reach out if you have any other questions or concerns. I'm happy to help.
Q: Do all tiers have "Limited customization, logo, thumbnails, images & colors"?
I noticed some plan descriptions include "Do all tiers have "Limited customization, logo, thumbnails, images & colors" and others do not. Please see list below. Do all tiers have limited customization or just Plans 1, 3, and 5? Plan 1 - Description includes, "Limited customization, logo, thumbnails, images & colors" Plan 2 - "Limited customization..." not mentioned in description Plan 3 -...
Founder Team
Adrian-forento.io
Feb 3, 2026
A: Hey XRP2TheM00N, thank you for showing interest in Forento.
Yes, all Forento plans include the above. It refers to the academy customization options we offer. The academy is where users would sign up to buy and access your courses and other offers.
Q: I don't see how members can message each other.
Hi, I'm trying out the community function. It seems like only the admin of the academy can initiate a conversation through the message tab, but members cannot start a conversation with anyone, they can't message each other, am I right? If so, can I disable the message tab, so that members won't have the wrong expectations?
Founder Team
Adrian-forento.io
Feb 3, 2026
A: Hey rubybbf, thank you for reaching out and pointing this out. It seems like a bug. I was able to re-create it but then not. Could you please reach out through the live chat on our website when logged in so that we can investigate the issue further through your academy?
I would like to buy a deal, but I don't quite understand the differences between your various packages. For example: Plan 2 - Startup 1, Plan 4 - Startup 2 and Plan 6 - Startup 3 have exactly the same features. Is this a bug on AppSumo or have you forgotten something?
Another thing: in the section "Features included in all plans", it says "% sales commission rates"... I think there's...
Founder Team
Adrian-forento.io
Feb 3, 2026
A: Hey Sonick, thank you for the question, and thanks for being patient with me while I did not see this message. For future reference, you can always get fast responses through the live chat on our website.
The difference between the three plans you're referring to (Tier 2, Tier 4, and Tier 6) are all Start plans; they all include the same level of feature access. The only difference between...
It's the commission fee and the number of codes. Everything else is the same, as I'm aware of. Every code gives you the features in the description for the "Startup" plan - so 6 communities/websites in total, if you decide to buy the Plan 6 - Startup 3. And you pay less fee (Plan 2: 10% / Plan 4: 5% / Plan 6: 2%). Only question I still have, is if I'm able to upgrade to a Plan 6 from a Plan 2...
And for the custom domain...I would like to set it up as a subdomain. who would the emails be sent out that the system generates to the students? also given that we will work with students from the EU and course will be in italian, German, spanish & English - I am wondering if the website and the emails would only be available in one language? I understand I have to duplicate for each language
Founder Team
Adrian-forento.io
Feb 3, 2026
A: Hey Alv.Cruz, thank you for the question, and thanks for being patient with me while I did not see this message. For future reference, you can always get fast responses through the live chat on our website. You'll find it in the right bottom corner if you accept cookies when visiting any Forento page.
As for your questions:
1. Yes, you can connect a subdomain to replace the free, Forento...
Q: Super admin ability?
Is there a super admin capability that allows one admin to add other admins, without the other admins being able to remove the super admin?
Adrian-forento.io
Feb 3, 2026A: Hey uptospeed, thank you for the question.
Yes, the person who creates the academy is a super admin by default, but it can be reassigned by the super admin at any time. No other admins can remove the super admin, of course.
Feel free to reach out if you have any other questions or concerns. I'm happy to help.
/Adrian at Forento
Share Forento
Q: Do all tiers have "Limited customization, logo, thumbnails, images & colors"?
I noticed some plan descriptions include "Do all tiers have "Limited customization, logo, thumbnails, images & colors" and others do not. Please see list below. Do all tiers have limited customization or just Plans 1, 3, and 5?
Plan 1 - Description includes, "Limited customization, logo, thumbnails, images & colors"
Plan 2 - "Limited customization..." not mentioned in description
Plan 3 -...
Adrian-forento.io
Feb 3, 2026A: Hey XRP2TheM00N, thank you for showing interest in Forento.
Yes, all Forento plans include the above. It refers to the academy customization options we offer. The academy is where users would sign up to buy and access your courses and other offers.
/Adrian at Forento
Share Forento
Q: I don't see how members can message each other.
Hi, I'm trying out the community function. It seems like only the admin of the academy can initiate a conversation through the message tab, but members cannot start a conversation with anyone, they can't message each other, am I right? If so, can I disable the message tab, so that members won't have the wrong expectations?
Adrian-forento.io
Feb 3, 2026A: Hey rubybbf, thank you for reaching out and pointing this out. It seems like a bug. I was able to re-create it but then not. Could you please reach out through the live chat on our website when logged in so that we can investigate the issue further through your academy?
Thank you.
/Adrian at Forento
Share Forento
Q: What are the differences between your plans?
Hi Adrian,
I would like to buy a deal, but I don't quite understand the differences between your various packages. For example: Plan 2 - Startup 1, Plan 4 - Startup 2 and Plan 6 - Startup 3 have exactly the same features. Is this a bug on AppSumo or have you forgotten something?
Another thing: in the section "Features included in all plans", it says "% sales commission rates"... I think there's...
Adrian-forento.io
Feb 3, 2026A: Hey Sonick, thank you for the question, and thanks for being patient with me while I did not see this message. For future reference, you can always get fast responses through the live chat on our website.
The difference between the three plans you're referring to (Tier 2, Tier 4, and Tier 6) are all Start plans; they all include the same level of feature access. The only difference between...
Share Forento
I was going to say the same.
Thinking to buy, but need more clarity.
It's the commission fee and the number of codes. Everything else is the same, as I'm aware of. Every code gives you the features in the description for the "Startup" plan - so 6 communities/websites in total, if you decide to buy the Plan 6 - Startup 3. And you pay less fee (Plan 2: 10% / Plan 4: 5% / Plan 6: 2%).
Only question I still have, is if I'm able to upgrade to a Plan 6 from a Plan 2...
Q: one more question
And for the custom domain...I would like to set it up as a subdomain. who would the emails be sent out that the system generates to the students?
also given that we will work with students from the EU and course will be in italian, German, spanish & English - I am wondering if the website and the emails would only be available in one language?
I understand I have to duplicate for each language
Adrian-forento.io
Feb 3, 2026A: Hey Alv.Cruz, thank you for the question, and thanks for being patient with me while I did not see this message. For future reference, you can always get fast responses through the live chat on our website. You'll find it in the right bottom corner if you accept cookies when visiting any Forento page.
As for your questions:
1. Yes, you can connect a subdomain to replace the free, Forento...
Share Forento