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Oct 5, 2026

Q: Revoke Button and Waiver of Withdrawal Period

The EU regulation or regulatory framework grants every buyer a 14-day right of withdrawal, which also generally applies, for example, to download products - unless the customer is explicitly informed about the waiver of the right of withdrawal and must confirm this, for example, by checking a box. Does Forento offer the possibility to implement such waiver declarations on the customer's part?

Second thing: Since this year, product providers must offer a simple revoke/withdrawal button on their website that allows buyers to withdraw from products for which they have a right of withdrawal. Again, the question: Does Forento provide the possibility of such a withdrawal button?

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